Best Of

Thanks Megan.

Ok so basically that error message means there was either an issue with the ATO's SBR2 service at the time of your submission or it was unavailable. The most common times where this appears is during/following system maintenance that the ATO carries out from time to time.

Its a pretty simple solve though, all you need to do is either send through the submission again OR if you've already sent a successful submission after this particular one then your YTD balances will have already updated so you won't need to do anything.

Thanks for all of the comments,

FWC have no advice on the matter - put simply they care about the total not the how, ATO have clarified the % to tax the payment but have said it is a software issue in how to process the payment. Given that the matter spans more than one financial year. They have mentioned that I should be able to add a second termination payment to the employee in question but once again they can give overall advice but they don't understand the actual process involved in achieving the end result.

This is not a matter for a lawyer etc, everyone has agreed on the result and it is quite clear on gross payment, that it is taxable. It was more a question to see if anyone - especially a bookkeeper/BAS Agent had come across a similar situation and how they handled a payment after termination had been completed prior

Zappy

I didn't intend to offer the view that BAS Agents can advise on how the tax laws apply to business in general and I am sorry you gained this impression.

Clearly BAS agents are limited to the provision of BAS services and this includes ascertaining liabilities, obligations or entitlements of an entity that arise, or could arise, under a BAS provision (and this includes PAYG withholding).

It is my view that Peta's query falls within scope and hence a BAS Agent can advise. However, I would not proffer advice at this point in time because I do not have enough information to provide competent advice.

Cheers

If the bills were paid in another way other than pay bills they can be deleted. But it is dependent on a number of things. If you are on accrual basis for your BAS you should do credit notes in the current quarter.

if you are on cash basis and the bills are in this year you can delete or void them, if they occurred in a previous financial year, again Credit memos are best, dated 1/7/21

It is an interesting one Gerry without actually seeing what has happened. I raised the question because Sue did not say that the program had shut down but rather that all windows had closed which could imply a slightly different picture.

John L G

Sue, have you used the key combination Alt + PgUp to determine if the report has actually generated and is showing in the background?

John L G