Best Of
Re: Emailing multiple payslips to 1 employee
John L G
Re: Hosted Data not opening
Hi @waka
Can you please exit that window and then log off any active sessions in the Hosted control panel. Then logout of the service altogether (use the Logout option).
Log back in after a couple of minutes and then retry launching Hosted 2021.
Let me know if you still have trouble after this.
Rav
Re: Accounts 2021 R2 not working
Hi Tania,
Can you please exit that window and then log off any active sessions in the Hosted control panel. Then logout of the service altogether (use the Logout option).
Log back in after a couple of minutes and then retry launching Hosted 2021.
Let me know if you still have trouble after this.
Rav
Re: Accounts 2021 R2 not working
It does work, go into the Control panel first and log off previous session and then try
Charley
Re: Lodging TPAR through new ATO Online Business Services
Thanks for your reply also Kris. Some days things jump our at you and others you wonder where they have disappeared too 😀
Re: Quicken Personal Plus 2010 key
I am now one very happy chappy bean.
Following the disastrous reinstallation of Personal Plus 2010 from CD resulting in a PC Administrator lockout and then the inevitable failed phone call to the customer support for a replacement Licence key I am now back up and running thanks to Zappy. This guy is a legend. He responded instantly to my call for help and could not have done more to solve my problem. Zappy offered personal contact and advice. He contacted customer support on my behalf and physically got my program validated and functional.
Zappy, you are to be commended for your generosity of spirit and technical abilities. Very rarely do I come across people of your calibre. I am indebted to you for not only enabling me to recover and access my years of data but for saving me the stress and anguish of having to start a new accounting system.
Thank you so much.
Re: Lodging TPAR through new ATO Online Business Services
Yes you can, go to the TPAR column on the portal and down the bottom there is a file transfer (or something similar) tab
Re: Reckon Accounts Plus new STP
If you're still running Reckon Accounts 2020 and need to continue with your STP submissions then you'll need to upgrade to the current edition of your software which is Reckon Accounts 2021.
The 2021 edition contains the current 2021/22 financial year's tax tables and will also be compatible with the GovConnect service that you're using for STP.
If you've already purchased the 2021 upgrade you can download and install it from the Reckon Members Area which I'll link below. To login to the Members Area you'll need your Customer ID & PIN.
Alternatively, if you give our Customer Service team a call on 1800 732 566 our team will be able to get you sorted 🙂
Rav
Re: Bank Data Import Button Missing
The previous BankData service for Reckon Accounts (Desktop) & Reckon Accounts Hosted was decommissioned on 23 June 2021 and due to that the 'BankData Import' button has been removed from the 2021 release of Hosted.
In its place, a new next-generation BankData service has been developed and is available for Reckon Accounts Hosted. This includes the Fast Coding service that you've been advised of by the support team.
There's more info on BankData - Fast Coding in the article linked below but I believe you may already have it -
Now in regard to the error message Error: Description already exists that you're receiving, this is likely related to the Business Name that you've entered. You may already have a entity/tile setup in the account with the same name which is preventing the registration.
Rav
