Best Of
Re: Salary Employees
No worries at all, I'll move it over to the right place.
In regard to setting up the pay items, I'll link a how-to video below which should get you headed in the right direction.
Its a fairly older video but the concept of how to setup the pay item is still relevant.
Rav
Re: Accounts Hosted Connection Drop outs
I use Firefox successfully as well, but as Gerry suggested you could download and use on Enterprise to get your work done and test your file. You could try a different browser just in case some updates have caused a glitch.
Re: General Journal not tracking in Tax Liability/Summmary Report
Is the loan account in your accounts? If so, then why not enter the individual payments made by going to "Banking" menu and select "Write Cheques", selecting that Loan A/c as the one to be paid from. That would debit the relevant expense accounts, and go to the credit of the Loan A/c.
The GST would be picked up from those payments made under "Write Cheques".
Re: How can I Disable the Forced Backup when upgrading to 2021
What is particularly annoying about this is that we don't even want to upgrade and had purchased a full license for Reckon 2016 which was adequate for our needs. But we since discovered that Reckon is a form of ransomware and they sent us an email telling us that they are going to cripple our product if we don't pay them more money for a new license.
Then after being blackmailed into buying and installing an upgrade that we don't need or want, we discovered that the QODBC driver that is essential to our operations doesn't work with this new Reckon version, so we had to shell out another $1000 to upgrade it as well.
Now, we're looking at loosing thousands of dollars in lost wages because our operation has now ground to a halt because Reckon insists on trying to create backups that it is actually unable to create.
I don't know where we go for here .... thanks Reckon, your ransomware has successfully crippled our business - well done!
Re: Too many fields - how do I input super
@scrosbie Keeping in mind the STP reporting requirements set up by ATO have been progressively changing and there is a requirement to have more rigour and consistency of reporting. There are also additional requirements coming in as part of STP Phase2 reporting from Jan 2022. Reckon took a decision to phase out STP app from July this year due to its limitations in achieving the ongoing STP reporting changes and have decided to focus on the Payroll app which was built with these requirements in mind.
The Payroll app works like a proper payroll system with additional STP reporting capability to meet ogoing changes to ATO requirements. If you have not already done - please go through the videos on How to start a payrun.
On specifics of what you need to report gross wages, tax and super - it is no different with Payroll app. All you need is to have an hourly rate and hours - you could enter the entire gross wages amount for the period as hourly rate and enter 1 hour as hours worked. The system will calculate your gross wages.
The system will also calculate default 10% compulsory super of the gross wages. If you want to add additional super just tweak the guaranteed super rate up to a rate that gives the amount you want. The amount above the guaranteed super amount will show up as RESC (Reportable Employer Superannuation Component) in the ATO reporting- which is how it should be. The old STP app reported entire super amount you entered as Guaranteed super.
Presently Payroll app expects at least a monthly payrun frequency - so you can report regular amounts every third month (quarterly) and have 0 amounts reported for the remaining months. I believe Payroll app will have quarterly payrun frequency option soon.
For pay frequency setting -
https://help.reckon.com/article/uz5x44p19d-reckon-payroll-app-adding-employees#employment
Re: Payroll Item List
Are you referring to a pay item that comes up when you are processing the pays? If so you can edit the employee’s details and go to the pay items and delete it in there using Ctrl Delete, will only delete the line, NOT Ctrl D
Re: Quoting template
@dennisf Create the quote with all the lines/text detail you want & Memorise it.
You can then regenerate it anytime - pre-filled as saved - & select any Customer/Job you like 😊
Acctd4
Re: STP Error
Don’t worry about it as the figures from 23/9 are included in last submission as you suspected, that error will never change now and it does no harm. You were certainly on the right track
Re: Quoting template
Thanks Gerry appreciate your reply, I am just creating a template now and I will try to input the text using a previous quote that I sent to a client.
I am thinking if I do this in the template layout adding and using a text box that should be the answer, not sure till I try first.

