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Re: Leave of Absence

Thanks Tanvi, I found that by expanding the window, before that I could not see that option.

Barbara Allen-Guthrie

1

Re: Leave of Absence

https://community.reckon.com/discussion/comment/20649186#Comment_20649186

Brilliant as usual, thanks Rav, I had never used it, but now I know, maybe I will :-)

Barbara Allen-Guthrie

2

Re: Leave of Absence

Hi @Barbara Allen-Guthrie

You'll find the Leave of Absence entries by selecting the employee from the list then click on Manage Employee Information ➡️ Leave of Absence

Any leave of absence entries that have been added for the employee will appear and can be deleted from the window.

Rav

2

Re: Recurring Unexpected error when generating transaction reports

Hi @PCsforKids

Just dropping in to say I haven't forgot about this. We've had some work happening in the background which we hoped to have released this week but unfortunately have hit some snags in testing which has caused some delays.

I'll keep you posted on this.

Rav

1

Re: Opps, paid Sick Leave instead of Annual Leave......... Help

Dear @Rebecca_7630369 ,

Yes - the provided instructions will work for any payrun in the current FY.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support.

Alexis McKeown

1

Re: #TipTuesday - ABA File Creation

Hello Lucas

Thank you for this tip. I am keen to give it a go 👍️

Could you also post something similar for getting bank transactions into Reckon (accounts - Desktop). ATM we manually check off bank statement transactions to transactions in our Reckon file.

Thank you 🙂

Ann_10524711

2

Re: Opps, paid Sick Leave instead of Annual Leave......... Help

Hello @Rebecca_7630369 ,

You can correct this by reinstating the employee, setting their last payrun to Draft, and then replacing Sick Leave with Annual Leave.

After you've processed this, submit this to the ATO as an Update - you will see this option if you click "Resubmit to ATO" after re-finishing the payrun.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support

Alexis McKeown

1

Re: Restoring to Hosted

Sorry to hear that as long as they sorted you out eventually

GerryWinter

1

Re: Reckon One - Start a new file with no transaction history using the Clean Up Company function

That's disappointing to hear ☹️.

While I'm unfortunately not across the finer details around migrations, I can see that we've got a case open for you with our support team around this so we'll do our best to get some answers on what's happened and options moving forward.

Rav

1

Re: Invalid code error after scanning QR for MFA

Hi @Rav ,

No, not my first time I've been using Reckon for quite some time now. I've tried uninstalling the authentication app "Google Authenticato" etc…

But I followed the instructions you said above…its working now !!!…

THANK YOU !!!…

tnooapii

2