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Re: Unable to do termination pay

I'm sorry to hear that you're experiencing difficulties with Termination Pay.

Could you please share more detail about the scenario? Have you already terminated the employee?

Specifically, I would like to understand what happens when you attempt to create the termination pay. Are there any error messages that appear?

Additionally, if you could outline the steps you are taking to create the termination pay, that would be very helpful. If possible, sharing a screenshot could also assist us in investigating the issue further.

Kind regards,

Reeta

Reeta Paudyal

1

Does anyone else not like the 3 decimal places on payslips now in Reckon Payroll after the update?

Dianne Izard

2

KB - Leave amount is incorrect in the Payslips. Although it is correct in the employee’s record.

Hi all, we have found a workaround to the issue where Payslips in Reckon Accounts Business is showing incorrect leave balance for some employees randomly. Yet the Leave liability reports and employees card is actually showing the correct leave hours. Please go through this KB http://kb.reckon.com.au/issue_view.asp?ID=5623 and follow the steps.

Please note: While we have known this KB to fix most of the issues we have tested, we can not warrant that it will fix the issue in every case. In the event, if the issue is not fixed please follow the guidelines on KB 5325

Shisir

1

Re: In Reckon Hosted How do I have the "To be Emailed" selection at the bottom of the invoice page ticke

Thanks Reeta, I will give it a go.

David_10863016

1

Re: Loan repayment into wrong bank accountpaid

Hi @instint

It will be a Make Deposit entry (into the business bank account) but where to allocate it, depends on the business structure & what has taken place.

eg If the business is a sole trader entity, Make Deposit to Drawings. If it's a Company, post it to the Directors Loan account.

If the payment has since been transferred to the relevant personal account, enter a Write Cheque, posting to the SAME account used in the deposit, to offset that entry ☺️

Acctd4

1

Re: Cheque No

Hi Barbara

What should happen if there is no payroll is that you enter say EFT in a normal write cheque and then it should remember that. If it doesn't, try EFT1 and from then on it will add a number but it will make more sense. I am wondering (personal opinion without testing) if you have chosen the "usual" bank account in the banking preferences (Edit > Preferences > Banking > My Preferences "Open the Write Cheques form with xxxxx account)? Can you try that too please?

Robyn Kelly (Partner)

1

Re: Job creation

It's in the Customer Centre.

Datarec

2

Re: Reckon Community Rewards Roundup! November 2024! 🏆

Thank you all for the kind words 🥰

Much appreciated (& definitely a big help at this time of year!) ☺️

Acctd4

1

Re: Overseas Travel Allowance No Tax Tracking

Hi Shaz

Thanks on further investigation (like you suggested) I can see that the Overseas Allowance has not been reported in Gross in STP which is correct. It was throwing me as on Payroll Summary it was in Gross and not showing ad as Addition to Net Pay like the other untaxable allowances.

Appreciate your help

Cheers

Michelle😊

Michelle_7070859

1

Re: Personal & Holiday leave accrual - Reckon Hosted

Thank you this answer is where my mind was heading. I have found payroll item setup information so will be ok to set up the new payroll items for the other hours work which will not accrue leave.

CandySib

1