Best Of
Re: Customer Feedback Focus for Reckon Payroll 😊
Thanks for the info @JANE_9714211
Our dev team have got a ticket open for this following both of your reports and are working on addressing this at the moment. Fingers crossed its not too far off but I'll keep you posted 🙂

Re: How do I Add Reportable FBT in Reckon Payroll?
Correct @Therese R, it won't appear on the payslip as I believe there isn't a requirement for it to do so.
When it comes to finalising your EOFY, we've got an update coming to Reckon Payroll in the next few days which will display FBT balances for each employee in the EOFY finalisation screen.
Stay tuned for that, I'll post an announcement in the Reckon Payroll Announcements page as soon as its released.
If you haven't done so already I'd recommend clicking the Follow button on the announcements page so you receive an email notification as soon as a new announcement is posted for Reckon Payroll 🙂

Re: WorkCover & STP 2
STP is only submitted based on your payments … No payments, no STP requirement.
The only thing you may need to do is check if/which leave accrued whilst the employee was off on Workcover as this varies state to state 😊

#TipTuesday - Using Links with Reckon Accounts & Hosted! 🔗
Link to additional documents in your transactions and lists!
Hey everyone, welcome to another #TipTuesday!
Did you know about Links feature in Reckon Accounts and Reckon Accounts Hosted?🔗
Links is a super handy feature that lets you connect external files such as documents or images to your transaction or list items.
Check out this example!
Lets say I want to link to an image on a particular invoice, I can do this in the transaction within Reckon Accounts Hosted.
1️⃣ Go to Invoices ➡️ Click the Links button
2️⃣ Click Add
3️⃣ Enter an easy to identify name for the file you are linking then add your private or public share link where your file stored with your chosen cloud storage provider ➡️ Click OK
4️⃣ The list of linked files will be added and show in the Links window.
5️⃣ To view and copy the attached linked file simply select it from the list then click Edit and and copy the link you've saved.
6️⃣ Open a web browser or windows explorer (if saved on local network shared drive) and paste the link in the address bar ➡️ press Enter to open/view the Document.
Opening via web browser
Opening via local network shared drive (if applicable)
Why use Links?
You have ability to choose where to store this file on any external storage service such as Google Drive or Dropbox which also allows you to maintain ownership and ensure your files stay current and up-to-date.
The best part?😱 You completely own the linked file, not Reckon. Plus, you don't need to worry about the attachment size in Reckon Accounts since you're linking to the file which makes it really flexible!
Links is available on
Name List | Transaction List |
---|---|
Supplier List | Invoice |
Customer List | Sales Receipts |
Employee List | Receive Payments |
Other Name List | Estimates |
Item List | Sales Orders |
Fixed Assets List | Purchase Orders |
Other: Company info | Item Receipts |
Bills | |
Write Cheques | |
Credit Card Charges | |
General Journal | |
Transfer Funds | |
Make Deposits |
If you'd like to see more detailed information on the Links feature including, check out our help guide linked below.

Re: STP reporting
Wrong as in, they do not match my Reckon Accounts figures. The payrun dates have changed as well. Do I resubmit all the pays for May to STP?
My info 24th 8716.25 2508
13th 9010.60 2650
6th 8540.90 2414
20th 8041.25 2251
The above is STP figures and My Reckon figures. This shows STP is higher than it should be.
Re: Superannuation Increase
Hi @Pia
I'm not an accountant so my guidance on this will be limited but what I will say is the pay date is the determining factor of where a pay run belongs. So if the pay date for this particular pay run is 2 July, then it'll fall in the 2024/25 financial year and any super will be calculated at 11.5%.
Please note: Reckon Payroll will receive the update for 2024/25 tax table and new super rate later today.
If you haven't already done so, I'd recommend clicking the Follow button on the Reckon Payroll Announcements page HERE so you receive an email notification as soon as a new announcement is published 🙂

Re: Windows Server 2008 compatibility
Dear @Lorri Neal ,
While it should be compatible, you may wish to invest in newer editions of Windows Servers for better connectivity between company files and Reckon Accounts 2024 when using Multi-User Mode.
Kind regards,
Alexander McKeown
Reckon Senior Technical Support
Importing lists into new company file
Hello
I have to make a new company file in Reckon Desktop accounts as mine is too large.
I have managed to export and import most of the lists I need. However, I am having trouble with the Item list. It comes up with an error message - "The taxable setting in tax code GST has been changed. This cannot be imported"
Can someone please advise what I need to do so I can import this file?
Thank you
Ann
Re: How to process the ETP payment in Reckon Host 2023 ( Desktop)
HI shi,
When you use the Termination wizard under Employee>Employee Organizer. You will have the option to create a final pay.
Enter the termination date in the Final pay for the dismissed employee. Process the final pay in the same way as you would for a regular pay run, including any unused annual leaves. And make sure that the ETP is calculated according on the employee's termination reason.
Please consult your qualified Advisor, Accountant or Fairwork Australia for this information.
I hope it helps.
Best regards,
