Best Of
Re: Failed to Save changes - 500: Internal Server Error
Thank you Gayle. I miss quick payroll, never had issues.
Re: Invoice templates
Sorry. Just found a possible solution. Went into 'Additional Customisation' and clicked close on both the Bill To options (Screen & Print) and then clicked them back again and that field appeared. It works.
Re: Crash on Backup - Reckon Personal Plus 2022
I don't know what the error code was as I usually have to ask Reckon, also I cant remember what it did for @tomgeister, I just go thru the motions to sort out the problems.
File sharing on NAS
Hi everyone
Today I had an interesting call over our support line in relation to using Reckon Accounts with a NAS.
It's not overly common and a bit of an interesting use case so I wanted to ask the Reckon Accounts Desktop community here for any feedback on whether you use a NAS in conjunction with Reckon Accounts and if so, are there any common issues or tips you've come across that you could share with us?
In particular, have you had any issues with network drive servers or user folder permissions that affect file access when initially setting up the local share?
Any suggestions on managing firewall settings or ensuring the necessary executable files have the right permissions would be really helpful. I'd love to hear your experiences and any tips you have!
Thank you.
Lucas
Re: Invoice templates
if you go to the customisation tab you can make any changes you like
Invoice templates
I have an invoice template which doesn't have the company's address box in it. How do I restore it?
#TipTuesday - What's in an STP submission? 💻
Hey everyone!
Welcome to the final #TipTuesday of 2024! Can you believe how quick time has just flown by!
Today we're going to explore STP submissions in a little more detail including some important things to understand when it comes to prefill data for BAS.
What is sent in an STP submission?
Since the introduction of STP back in 2018, there are two things included in an STP submission when you send it to the ATO; Employer Data & Employee Data
✨ Employee Data includes the Year to Date (YTD) breakdown of the employee’s pays which is used for their Income Statement.
✨ Employer Data includes a total gross and total PAYG for the pay run itself and is not a YTD balance. This is the data that the ATO have now started using to prefill the W1 and W2 fields in the BAS.
What should I be aware of?
Under the old STP Phase 1 method, you could potentially miss a submission and then just send the subsequent one when the next pay run rolls around and the employee YTD balances would update & be correct from the employee data.
There would be no bearing on BAS prefill as employer data wasn't being prefilled under STP Phase 1.
However, as you know we've switched over and are exclusively reporting STP under STP Phase 2 from 2023. The ATO is also using STP Phase 2 data to prefill using employer data, which just to reiterate, is the total gross & PAYG of that individual pay run itself (not reported as a YTD balance like employee data is).
Now, since its a total of that specific pay run this means it will impact prefill balances in the event you send through the same submission multiple times, miss a submission, the submission results in an error etc.
So with all that said, if you notice the ATO's BAS prefill balances are incorrect, its recommended that you edit the W1 & W2 fields to correct them to what they should be.
How does an update event affect prefill data?
An update event-type submission doesn't have any employer component in the submission, it only adjusts employee data. When you send an Update Event ie. to make changes to, or make corrections to employee balances it only adjusts that employee data only.This is why it only shows that an entry has been received in the ATO Portal but doesn't show any detail. Since there is no employer data component in the submission it won't make any changes to the BAS prefill either.
More info
I'd also recommend checking out our help guide on this here -
I know that's a lot of information but hopefully it helps in understanding how an STP submission works and also why, at times, BAS prefill balances may need amending.
We'll be back next year with more #TipTuesday, thank you to everyone who has contributed this year! 🙌
Rav
Re: Is it possible to add a credit note in bills?
Thanks Rav, This did solve my problem. 👍️
1192688
Re: Our continuing backup saga
HI @PeterC67
There is no need to run the Clean Up Company Data function.
It is best to rename or remove the TLG file that is on the Hosted platform, when you are renaming or removing the QBW file, when it is being replaced by a rebuilt file that is being upload from your computer to the Hosted platform.
Ensure that the file that is uploaded from your computer to the Hosted platform, which initially goes to the Q:\Upload folder is moved (cut/paste) from that Q:\Uplod folder to where the company data file is normally accessed from.
For people who do not share their data file, typically the QBW file would be in the Q:\ (which is the root folder or the Q: drive).
For people who do share their files so that other Hosted users are able to access it, the QBW file would be in a shared folder location.
Datarec
Re: Setting up a contractor to receive Super
If you'd like to email me direct, I'll send you my help guide I've written up on this ☺️
Acctd4