Best Of

Hi @rsarlidge

When was the last time you were able to successfully enter any general journal transaction without experiencing a crash?

How often do you perform any file maintenance tasks such as creating a backup?

When did you last successfully backup with the 'Complete verification' option enabled in the backup settings?

In the general journal transaction that you are creating:

• how many lines make up the journal you are entering for EOFY
• are you able to enter a simple two-line journal
• what account(s) are you referencing in the journal
• can you confirm whether you are making use of tax codes/tax items and if so one(s)?

As a test, can you enter journal:

• without making use of any of the existing accounts that you used in the journal that is crash
• without making use of any tax codes/tax items

I often have that with emails, not always out of Reckon. I believe the internet signal can drop out intermittently, sometimes without even being noticed

I didn't realise the snipping tool had that text edit feature. Nice. That is a big saving from going to Photoshop or Gimp to blur it out.

Sorry. Just found a possible solution. Went into 'Additional Customisation' and clicked close on both the Bill To options (Screen & Print) and then clicked them back again and that field appeared. It works.