Best Of

Re: Cash Detail Reports: Cash Net & Cash Tax are not matching

Hi Shaz,

the Summary is not correct - it also shows the higher amount. I can't log-in at the moment. I share the log-in with the owner, as I am only there once a week.

When I am logged in next I will make a screen shot of the history.

Thanks soo much for helping.

Gitta

1

Re: Accounts Hosted not launching

Thank you…that worked !

Jenny_9381306

1

Re: Accounts Hosted not launching

I just logged in myself to finish a few things off today and I got in straight away.

Maybe close it and go into the control panel to log off your sessions then try again

Eric Murphy

3

Re: Merry Christmas & Happy New Year, Reckon Community! 🎅🎆

Thanks, Rav for the greetings and I too wish you a merry Christmas and a happy New Year. Thanks also to you and your team, as well as the other wonderful members of the community who have provided such brilliant assistance throughout this past year.

John Graetz

4

Re: Merry Christmas & Happy New Year, Reckon Community! 🎅🎆

Merry Christmas everyone, really loved all the improvements to Reckon One this year and hoping for more next year.

Have a good break Rav & the team at Reckon

SydneyFlow

4

Re: Time Out

Hi Rav,

Thank you for your quick response. Yes, I am referring to when I move away from the session and it is sitting idle, it disconnects after 5 mins.

I have tried your suggestion above and so far this seems to have worked!

Thank you so much for your help, it is greatly appreciated.

Cheers,

Cherie

CherieD

1

Re: How to use my 2025 Reckon Accounts Upgrade.

Rav,

I am not a business, I am just me. I used that particular area as I could not find the Personal area. Yes! I blundered, I meant to say 2025.

At the moment I am not following any steps as I am not getting past the 'Reckon Accounts Activation Update'.

Regards,

Colin.

Colin_Keegan3hotmail

1

How to use my 2025 Reckon Accounts Upgrade.

Firstly, I am not a Reckon Accounts Business (Desktop) member and have never been in this category. I am just a person trying to keep our family expenses etc. in order.

I recently upgraded to the 2026 Programme. Since doing so, I spent half an hour or so on the phone trying to resolve my problem without success. I have written e-mails without success. I hope your area can achieve success.

The programme is installed but I have had no luck in accessing my last back-up to continue using. I am receiving messages that either the file or disc id not ready. I tried again about an hour ago but now I receive a message 'Reckon Accounts is unable to find a valid licence for this computer' giving a number of reasons this might be happening and finishes with 'You will need to contact Reckon to update your licence details. Do you want to do that now?' To which I respond with Yes. I go through the requirements on the "Reckon Accounts Activation Update." I feel as though I am going around incircles and achieving nothing. Please help before I go bonkers. All I want to do is be able to use my programme.

Thank you and regards,

Colin.

Colin_Keegan3hotmail

1

Installation Key Code different combination to what is requested by program

I have recently purchased a full version of Reckon Accounts Personal Plus 2015. I have decided to upgrade after the trial period had ended. During the installation, it requests the Installation Key which comes in the format of 2 sets of 6 numbers. However, the installation key that has come with the product is 4 sets of numbers (3 sets of 5 and 1 set of 6). How can I install the product when the installation key is completely different to what is being requested?

Nathan Salter

1

Re: Merry Christmas & Happy New Year, Reckon Community! 🎅🎆

Merry Christmas to you too Rav and all the team at Reckon

Appreciate all the help you have provided during the year.

Have a wonderful and happy New Year! 🎉🎉🎉

Therese R

5