Best Of

Welcome to the Community @CandySib !

“ … can we set for hourly accrual for personal as well as holiday …”

Absolutely (& recommended!)

“ … do we need to add limit amount for workers who work over 38 hours a week on different projects - to stop the accrual being over the 10 days and 4 weeks for a year ..?”

No, because the hourly accrual rate is only applicable to the Payroll Items you specify (eg ordinary hours, not OT) & it equals those annual entitlements.

Feel free to shoot me an email direct if you’d like me to send you my detailed guide on setting this up ☺️

For others following please vote for this idea so the cheque number field can be changed when entering data:

https://ideas.reckon.com/ideas/RAB-I-906

Thank you Robyn for explaining this to me in detail, I now I understand it, I will remove all the "To Print" and continue with the EFT, what a muddle but without your explanation I would not have got it.

Let hope Reckon fix those Chq to be gone soon.

Cheers Barb

Dear @JO-ANNE_7327707 ,

This is normal. The "Remember Me" field keeps track of your username, but not your password.

The Password field would likely be managed by your web browser's "Auto-Fill" function, or by your password manager should you use one.

You may want to check your web browser's Auto-Fill settings, and ensure it's enabled for Reckon domains.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support

Hi Michelle

It's important to note that because we don't yet have any "STP2-specific" reports available in Reckon Accounts (RA) / Hosted (RAH), the "Gross" shown in payroll reports within RAH isn't necessarily the "Gross" figure that is being reported in STP. We don't yet have the functionality within the programs to generate a report by Tax Type category eg the specific STP2 reporting columns (although I believe development of this is definitely in the works!)

To test this, login to your Reckon portal & click on the Detail link for your latest pay run submission that includes this particular allowance.

This will display the YTD balances - for each of the STP2 columns - for each employee, within that submission.

Clicking on the Detail link for the relevant employee will also show you how it displays in the employee's myGov:

If configured correctly in RAH, you should find the amount of that allowance is not actually included in these figures at all.

Dear @TailemBendCCDM66 ,

This could best be handled as a Supplier Refund/Credit note.

To do this:

1. Go to the Customer Centre.
2. Right-click on the affected customer, and select Create adjustment notes/refunds.
3. From here, you should be able to enter in an item, and the equal amount refunded from this purchase.
4. When saving this, mark it as a Refund.
5. When you go to receive payment from the customer, you should be able to add this refund to lower the amount the customer paid.

Of course, this is purely how to do it from a technical standpoint, and you may want to consult the accountants and bookkeepers on the Community for more accounting-related fixes.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support