Best Of
Re: New super rate
Dear @Kris_Williams ,
The super rate change message is implemented into Reckon Accounts Hosted 2024. Very peculiar that it did not trigger.
Was the file recently updated? Or had it been updated previously, and you opened it?
Kind regards,
Alexander McKeown
Reckon Senior Technical Support
Re: Warranty Item from Supplier
Hi Kim
The system constantly re-calculates average cost based on the "total current cost / quantity in stock" of a stock Item at any given time.
If you have received $ 0 cost replacements for 2 of the original (faulty) batteries (as you should) then your current average cost should reflect this as you no longer have the original batteries you paid for - The cost of these would have been incorporated in the averages when held.
Here's an example:
You originally bought 100 batteries at $5 each. When you have 10 batteries left in stock, you order 100 more, but the price has gone up to $6 each.
RA/RAH calculates the average cost like this:
- Cost of your old stock is $50 (10 batteries x $5)
- Cost of new inventory is $600 (100 batteries x $6)
- Combined cost of old + new inventory = $650
- Average cost of your entire battery inventory is $5.91 ($650 / 110 batteries)
Acctd4
Re: Failure with draft pay runs…
Hi @CJT,
Sorry to hear you are experiencing a problem when marking the pay run as paid with the something went wrong messages.
Could you possibly send a screenshot of the exact error for me, please?
Are you currently using the latest version of the app?
What do you mean that you have another account and it works fine?
Have you recently made any changes?
Have you made previous pay runs within this book?
Please let me know and I will try my best to assist you.
Thank you and speak soon.
Cheers,
Lucas
Lucas
Re: Failure with draft pay runs…
Hi @CJT,
I've just used Payroll web to mark your pay run as paid to see if an error is thrown, it appears to have gone through successfully for 29, May 2024.
Could you please let me know, if that was the specific pay run with the error?
Thank you.
Cheers,
Lucas
Lucas
Re: Failure with draft pay runs…
Hi @CJT,
Do you have any other pay runs you need to complete other than the drafts already inside the book?
Could I suggest maybe uninstalling and reinstalling the app as there appears to be nothing wrong at the time when I mark as paid.
Thank you.
Cheers,
Lucas
Lucas
Re: Failure with draft pay runs…
Hi @CJT10,
The difference of the pay runs is that the one I marked has not been submitted to the ATO, so it will appear as 'paid'. However, when you submit the pay run, I marked as paid and submit to the ATO, it will also be marked as 'done'.
So please ensure to submit to the ATO the pay run, I was able to mark as done for you.
Thank you and have a lovely evening!
Cheers,
Lucas
Lucas
Re: Invoicing & Underpayments
The best way to manage these scenarios is using a Clearing account. This is a dummy bank account which allows you to 'pay' out of it & 'receive' amounts into it so you're left with the correct net amount.
You would receive the full $ 220 into the Clearing bank account, then OUT of that ($ 220 in the) Clearing account, you would enter a Write Chq for the $ 3.30 Surcharge expense. This leaves the correct net amount of $ 216.70 which you can then either Write Chq or Transfer Funds to deposit to your actual bank account 😊
Acctd4
Re: Accrual per pay stopped working
Hi there @Gayle_10863666
Can you give us an idea of what sort of changes you made to these particular employees specifically. Was it only the pay items and/or rates in the Pay Setup section that was updated?
If you go into the profile of one of these employees and check the Leave tab, are the annual and personal leave items still listed for the employee? (example screenshot below).
If so, is there a maximum accumulation limit set and if there is, has that accrual limit been reached?
Rav