Best Of
Re: Not allowing MFA for individual users
We have a file user set up who only has access to Customers and Items to create estimates but they cannot login without getting the MFA from the main user. Is there a reduced Reckon Accounts Hosted licence when a user is only accessing a small part of the company database?
nance.s
Re: IMPORTANT INFO - Multi Factor Authentication for Reckon Accounts Hosted 🔒
If the file is always used on the same computer in the same location, even by different users at different times you could always install Reckon Enterprise, which you are entitled to, and download the file from Hosted and use on desktop, that way no MFA required.
Re: IMPORTANT INFO - Multi Factor Authentication for Reckon Accounts Hosted 🔒
no unfortunately only one MFA code per license. You will have to call the other users and give them the code when they log in
Re: IMPORTANT INFO - Multi Factor Authentication for Reckon Accounts Hosted 🔒
@carmel I think it’s important to note that Hosted is not “online” like the others though, it’s the desktop program that’s being ‘Hosted’ on Reckon’s own servers so this has more integration/linking challenges than the Cloud products 😬
Acctd4
Re: IMPORTANT INFO - Multi Factor Authentication for Reckon Accounts Hosted 🔒
Yeah we know you are being compliance, but Reckon does need to hear everyone to understand the bigger picture of reality before lots of clients leave Reckon behind for good.
If no one comments, then you are not aware of the trouble caused, and then help solve it.
Re: IMPORTANT INFO - Multi Factor Authentication for Reckon Accounts Hosted 🔒
I understand that we need MFA but paying full price for another license is outrageous
Painters
Re: IMPORTANT INFO - Multi Factor Authentication for Reckon Accounts Hosted 🔒
It is the way the world is going, ring Reckon and see what deal they can do for you.
Re: MFA Authentication - Multiple Users
Hi - so our Accountant has to get his own license so he can get his own MFA code when logging into our files?
So what is the point of paying for a multiple user license for ourselves if he cannot access it without codes coming to myself?
Re: Multi-Factor Authentication (MFA) is now available on Reckon Accounts Hosted
Hi Rav,
Is it possible to have the same authenticator app on 2 different phones that use the same log in details to open Reckon Hosted?
Or can you suggest how we can use MFA for two people with the same log in details?
Thankyou
Meredith
Re: MFA and Concurrent users
only other way is to have dedicated phone that stays with the computer, but if the users are in different locations they would have to ring the admin person to get the code