Best Of

Re: Template text box

Hi @Julie C

Separate the text into multiple text boxes & remove the borders 😊

Acctd4

1

Re: Reckon Mate invite has expired

Hi @727019

Yes, if you revoke the existing Reckon Mate invite you'll be able to send a new invite.

Let me know how you get on.

Rav

1

Re: Can't login to Reckon Accounts Hosted on Samsung Tab S10+

I knew there had to be some option in some setting menu somewhere that would fix it with one click. Thanks for finding it for me.

JenIdosaka

1

Re: Can't login to Reckon Accounts Hosted on Samsung Tab S10+

Thank you Jason! That is it! Unclicked Desktop site in Chrome and now the keyboard icons are there and the keyboard works in the text boxes. Can I nominate you for employee of the year? Great work!

JenIdosaka

1

Senor scanner barcode setup

My client bought a new senor scanner to replace the one he retired.

How hard would it be for Reckon to keep a library of the barcodes used to program the tilde character and the trailing record of cr+line feed?

I do recall tech support providing this to me back in the good old days

Ended up ringing Chris at Senor who was amazing by the way.

Have a great day

Kr

Zappy

1

Re: Open Previous Company

Thanks for the update @Barbara Allen-Guthrie.

It seems like it's still inconsistent. I’ll check with my team to see if they have any additional recommendations.

I'll keep an eye out for any further updates from you as well.

Jason Zhu

1

Re: Unable to complete Pay Run for over a week.

Hi @Rav , thank you for checking in. Apologise I didn’t see your update until yr most recent msg today so just tried it out. Good news is that I’ve just been able to lodge the past 2 weeks payroll successfully!
Not sure what you did, but whatever it was…Thanks for your assistance!

Cheers, Tania

TLee

1

Re: Unable to complete Pay Run for over a week.

Hey @TLee

Just checking in, are things looking better for you now or are you still having trouble with the above?

Rav

1

Re: How do I allocate an unused customer adjustment note when no available transaction?

Hi @Rav

Thanks. This is the same solution I came up with.

I have no idea why MMC did this with these write-offs.
There were plenty of invoices and credit notes (including write-offs) that they created, for pre 2 year migration period, that I was able to allocate correctly.

Luckily it's only 4 transactions to correct!

ben

1

Re: Unable to complete Pay Run for over a week.

Ok one more time, can you please give it another go (logout and log back in first) when you have a chance and let me know how you go.

Cheers

Rav

1