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Re: Reckon Accounts Plus 2024 - Desktop - Memo Field on Statement can't be configured
Hi @Tuntable
The fastest option to resolve this issue is:
- Download a Reckon Accounts Premier 2024 Trial version installer
- Install it on a different computer to the one you have Reckon Accounts Plus 2024
- Take a copy of your file to the computer that has the Reckon Accounts Premier 2024 Trial installed
- Open your data file using the Reckon Accounts Premier 2024 Trial software
- Go to the Preferences and update it so that the Memo field is enabled on Statements
Once the setting is enabled, take that file that has the updated preference setting back to your computer that has Reckon Accounts Plus 2024 installed
Datarec
Re: Reckon Accounts Plus 2024 - Desktop - Memo Field on Statement can't be configured
@Datarec Thank you so much for coming in with your work around suggestion, it is appreciated very much. I'll give it a try and report back for anyone else experiencing the same frustration.
Important Update - Reckon One invoice emails, customer passwords and more! â¨
Reckon One has received an exciting new update today which brings in a significant upgrade to invoice emails and invoice security. Check out the inclusions of this update below!
đŠ Invoice PDF's are now links!
The invoices you create and send to your customers from Reckon One will now be sent as a link in the email rather than a separate PDF attachment.
This update addresses a key challenge around ensuring your recipients have access to the most current invoice information. Previously, any changes made to an invoice that was already sent to your customer would not reflect on that existing invoice and would require a new email to be sent.
Now, your customers simply need to click the link in their invoice email and they'll be presented with the most up-to-date invoice immediately! No need for you to send and keep track of another email đ
âšī¸ UPDATE
The above update has been rolled back based on user feedback. Click HERE for more info.
đ Customer passwords
You can now set a password for specific customers on invoices and statements! This feature enhances security on invoices and ensures only the recipients who should have access to open and view the invoices you send are able to.
You'll find the new customer password settings within each customer profile. Setting a password is optional and is opt-in. You can choose to set a password for invoices, statements or both.
Once you've set a password for a customer, a prompt will appear when the recipient clicks the invoice link. They'll be required to enter the password before the invoice will load.
You can set, change or remove customer invoice and statement passwords at any time.
For full details on protecting your invoices and statements with a password, check out our help guide here -
đ Bug Fixes
â Fixed drag & drop not working when adding attachments
A fix has been implemented for an issue where files could not be attached to a payment, expense claim or bill using the drag-and-drop method.
â Trial Balance
Fixed an issue in the Trial Balance report where changing the dates to the last financial year, this month, or this quarter did not update the results.
â TPAR - Supplier is not specified error
Some users were encountering a Supplier is not specified error when creating a TPAR. This has been resolved.
â Fix for 3 decimal place value in invoices
Corrected the issue where the invoice amount was displayed with three decimal places instead of the correct two decimal places
Questions?
Do you have any questions or feedback about this release? Ask away below and we'll do our best to answer đ
Rav
Re: Important Update - Reckon One invoice emails, customer passwords and more! â¨
Thanks Rav.
Is there an option to reenable sending invoices as an attachement? Many of our suppliers rerequire us to send attachments of invoices so their accounting platform can lift and scan the invoice.
Re: SETTING UP SUPERANNUATION DETAILS FOR NEW EMPLOYEE AND ASKING FOR FINANCIAL DETAILS
Dear JEN,
That would be advisable.
If you need to change it, the fields do not lock up, and should only appear on a few minor reports.
If there's anything else I can help you with, please let me know. đ
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
Re: Reckon Accounts Plus 2024 - Desktop - Memo Field on Statement can't be configured
Hmm âĻ That's a bit strange đ¤đ¤đ¤
The ability to show or not show the Memo on Statements is is a new option that was introduced in the 2024 version, however it is disabled by default so you would normally just need to enable it in that Statement window.
@Rav âĻ Any idea why this option is now missing for @Tuntable ? đ
Acctd4
Re: XML file error on session timeout
Fair enough. I had a chat with the devs about this one yesterday and a fix has been created which shouldn't be far off hitting Reckon One. Fingers crossed next week đ¤
Rav
Re: SETTING UP SUPERANNUATION DETAILS FOR NEW EMPLOYEE AND ASKING FOR FINANCIAL DETAILS
Dear @JEN ,
This is a recent change for SuperStream and ABA payment compatibility.
All new Superannuation Funds require financial institution details so that payments towards the Super Fund can be handled via ABA payment or through the SuperStream service.
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
Re: Reckon Accounts Plus 2024 - Desktop - Memo Field on Statement can't be configured
Hi @Tuntable,
Thank you for reaching out with your question.
Based on the screenshot you provided, it appears that you are using Reckon Accounts Plus 2024. Unfortunately, the memo feature is only available to the Reckon Premier and higher editions.
For further clarification you can also refer to the KB article below:
I hope this clarifies your query. If you have any further questions or need additional assistance, please feel free to reach out!!
Kind regards,
Reeta
Reeta
Re: 2 company accounts in Reckon Hosted
you will have to do a bank transfer for the net total of the payroll






