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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi Brain Trusts has anyone received this error message for the ATO when submitting the STP? Its not being very helpful. I have checked new employees and a new payroll item for set up.
Hi I'm trying to import bank data into Reckon Accounts Premier Accountant Edition 2024. The bank is CBA. I am exporting data file from the bank via internet banking. The file is called Quicken(AUS).qif I start import into Reckon file the qif file to convert, select the path to save the converted file .qbo and account to…
an old employee has accidentally received a wage from the company in error, the employee has returned the funds back via a bank transfer. How would i record this in Reckon Hosted?
Hello. I have been having trouble with a message that comes up in the "https" area and it blocks the drop down menus for Lists etc and I can't get it to go away. Can anybody help please? I have tried to attach a screen shot but it will not allow me too, maybe due to security levels. The message/URL? is…
Hi everyone We are currently investigating reports of printing issues from Reckon Accounts Hosted. Currently when attempting to print a document such as an invoice or report, a message is appearing on-screen such as the example below and the print job does not proceed. We are currently investigating this issue in…
Is there someone who can confirm when the licensing changed for Hosted, that we are no longer allowed a single user licence for the Enterprise edition of Reckon. As I have to do 3 rebuilds over the weekend, I would prefer to be running it locally as it may be slightly faster. I just got of the phone with support and they…
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Good morning, I have to do the final payment to the 2 employees resigning. They have already served the notice period, and they have some annual leave balance. Also, they are entitle for the long service leave (LSL). I have calculated their LSL by using the WA long service leave calculator. Can anyone help me with the…
Since the upgrade a client is unable to send emails in a batch, they have about 70 invoices per day, but lately only some get sent and they have to manually work out which ones haven’t gone and resend the next day
Morning all, Following on from my black screen of death, I have had further issues this month in relation to entering memorised transactions into the customer ledger. The issue is that my account is the one that is having issues, and not the system. I have tried it on 2 seperate computers and I keep getting mysterious…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
