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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
This discussion was created from comments split from: Updating Super Guarantee rate in Reckon Accounts Hosted 2024.
Hi All, I recently got a new phone and have gone to use the authentication app and its saying I need to sign in or scan the QR code. From memory, last time all I did was scan a QR code. I cannot locate this QR on your site. Under the instructions it tells me to scan the QR code but its all fuzzy and wont allow me to. Can…
How to I get an alert to come up when keying orders for inventory items with no stock available. At the moment I can key the order even if no stock is on hand. I only get an alert at invoice stage – but that’s too late. I need to know when I key the order. I have tried fiddling with the company preferences for inventory -…
I have five company files that need upgrading to the latest version of Reckon 2025. Three are ok but two will not allow me to login as Administrator as the password is wrong. I don't think I ever had a password for the Administrator to begin with. Also the Admin window doesn't open either.
I have 2 companies and am thinking of buying 3 licences. I've read a fair bit on 'sharing' company files to users with their own ID, but what's not clear to me is multi-user functionality. Say I buy 2 Licences for Company A for Users 1 & 2 and one Licence for Company B for User 3m Assuming User 3 'shares' the Company file,…
We’ve discovered an issue relating to employee terminations in Reckon Accounts Hosted. It appears that the person who previously processed terminations did so manually (in a spreadsheet), without linking the termination payments to the correct payroll items. As a result, leave balances—such as sick leave—were not reduced…
I upgraded to RAH 2025 last week, and since doing so have found the the reponse time between moving between fields and screens is very delayed. If I am selecting from a drop down list, I choose one option, but the response is so slow it ends up moving to another option as the mouse has moved. This delay is driving me crazy…
I have set up a new casual employee and selected the Actor TFT in error. Is there a way to delete that as I can't seem to change it.
I updated the file on Monday to the 'Launch Accounts 2025' and now it won't open and comes up with this error message… I am definitely clicking on the correct launch accounts one, so that isn't the problem. Does anyone have any other ideas please?
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.