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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Have used the new super rate update tool from V34 (2025) under Employees/Update Super. This seems to update the Active Employees and the payroll Super item to the new rate. But, have found that the default rate that can be set in preferences is not updated and needs to be manually changed (Edit/Preferences/Payroll &…
I noticed just now that in the latest 2025 version, the only way to delete an unused item in the COA was to use the shortcut Ctrl D. Right click does not have a delete option
Hi All, Could someone please point me in the right direction to give my accountant access to my file in Reckon Hosted? They will need to be able to do journals so it can't be read only. Thank you, Suzanne
We have two users each with their own login for Reckon since the advent of MFA. However to upgrade to the new version you have to login as Admin. Do I use the same Admin password we had prior to MFA and if so which user will the MFA code be sent to? (Prior to MFA we had one user plus the Admin login which was seperate. We…
Hello, I am experiencing much instability within the payroll part of Reckon Hosted. Last week I was processing pays and when finally finished, and I pressed create I received a critical error and lost all of my work and had to start again (hours wasted). Luckily this then worked. However, today I am trying to send a…
I have a thing happening where under the Customer the address is set up as the PO Box, but when a remittance is done or anything sent to ATO it has got the Customers old address. This won't change and I can't see it anywhere else to change it. Could someone please help if they know where to go. Thanks Debbie
Hi the RESC amounts are not showing correctly in STP Finalisation Report. Employer pays 11.5% super, and an additional .5% super, several employees have salary sacrifice, and several employees have RESC. I have ran the super report and the amounts for RESC are showing correctly for employees but not showing correctly in…
I get this message when I try to reload it, has anyone else experienced this since update
Hi All, Just letting the Reckon Community know, we have been using CosmicBills https://cosmicbills.com/ to load our bills in our Hosted account. This process work exceptionally well. It has streamlined our Accounts payable substantially. No more data entry of Bills!!!!. Chandra and his team have worked tirelessly to refine…
I had the same problem yesterday but managed to get on by changing my password but today it wont even give me that option, reckon support has not been any help!!!!!
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.