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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
One user out of 6 online this morning, has got this the below error message on screen… Does anyone know what it means, and how to get around it. I have cleared internet data etc. (cookies / data / reset site permissions) It is now sitting on the "Connecting" screen, but has got no further…
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Occasionally I need to access the STP portal, but I don't know how to do it without pretending I am uploading a file to the system. I go to Employees - Process Single Touch Payroll and then I just select all employees and click export. I then have to save that file to then access the STP portal. I know it's no big deal,…
Does anyone know how to setup a payroll deduction from final pay for an employee that did not work the notice period? There is insufficient sick and annual leave to cover the notice period.
I have a staff member (on salary) taking 2 weeks unpaid parental leave, and after researching I still can't work out HOW it should be reported on the payroll item list in the tax tracking field. All the parental leave options state paid parental leave, but it looks like the correct tax tracking should be parental leave.…
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When opening a company file in Reckon Accounts 2025, you might see this message: Your data file needs to be updated to work with this version of Reckon Accounts… Don’t worry, this simply means the file was created in an older version of Reckon than the one you're currently using. In today’s #TipTuesday, we’ll explain what…
Hi Team, Argh! I left my mobile phone at home and need to log into RAH. How can I do this as I don't have access to my Google Authenticator app to access the six digit code. Thanks.
Hi , I recently made an error with the pay date and pay period. Is there a way i can fix this , i have already reported this via STP. Pay date should have been 16/6 and pay period 9/6/2025-14/6/2025 instead its the 20/6 and pay period 10/6/2025-16/6/2025
Hi Team, Our company is thinking about switching our payroll to RAH starting the new financial year. Is there a webinar or instructions online how to do the payroll? Thank you.
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.