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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Why oh why oh why does Reckon shut down every time I click on another screen etc…those of you who have this issue will know what I mean and how frustrating it is. It is driving me insane signing in constantly because I have been away for 30 seconds doing something else. Does Reckon think I sign in there and don't do…
I am receipting payments in and I am unable to tab across the fields. Is there a fix for this.
I can type in my user name and password, but when it comes up with the login to the actual company file, the keyboard won’t come up to enable me to type in the password.
I have one company file and I am the only user. When I opened my company this morning I seem to be missing data from the last week or so. I have no idea how this has happened overnight? Missing transactions such as bills entered, purchase orders, invoices and quotes and bills paid. Any insights much appreciated
I just had very informative help from Deepak Gupta. He was very patient with this 72 year old member, and got a problem of my own making, sorted quickly. Thanks Liz
Hello. I am trying to create a credit note for a customer. When trying to save the credit note it says "You cannot record a negative adjustment note". Use the Create Invoices window. When using the Create Invoices window it says "You cannot record a negative tax invoice. Use the Create Adjustment Notes/Refunds window.…
This discussion was created from comments split from: 'Remember Me' changes to Reckon Accounts Hosted login.
HI, Ive noticed that this week that when I log into Reckon, it says report searching and eventually comes up with the Company Snapshot (which I have not set on my log in) and when I process anything - invoice, supplier invoice, even payroll - it say working, then says "report searching - why is this? I have not changed any…
Our customers need to make a deposit of $200 before we can submit works. We create an invoice and then apply the $200 payment to the invoice. If the works come to the total of being under $200 the difference is refunded. For the works a new invoice is completed and then the deposit is deducted of the amount. The issue Im…
I have just had to re-install everything on my PC. I am now unable to just copy and paste into accounts hosted unless I use the clipboard, which is beyond frustrating. I am using Chrome as my browser and have checked through suggestions in previous strands but none work. Please can anyone help me.
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.