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TFN Declaration
Hi, just recently set up a new employee. Previously there was a check box to submit the declaration through STP. That checkbox has disappeared. Is the form still submitted with the first lodgement of STP for the new employee? Or do i have to manually send in a form? Thank you!
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Supplier Credit Note and refund received
Hi, client raise a credit note for a supplier, and has received the refund (all back in 2022 FY), but I can't work out how to apply the deposit to the credit note? Advice please!
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Renewal emails
@Rav I’ve had a few people comment on the emails they receive about renewing their licenses or risk losing their files, when they know they have entered their credit card details. I too have fallen foul of this message and run to check that all has been entered, and if so why send these emails out.
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Reckon hosted App?
Does Reckon hosted have an app? Similar to Xero, MYOB, etc. I know I can access using browser on phone, but its not really practical for quick summary of how business is going, at a glance.
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Font error when printing in Reckon Accounts Hosted 🖨️⚠️ - RESOLVED ✅
Hi everyone, We're looking into reports from Reckon Accounts Hosted users encountering a font error message such as the example above when trying to print. I'm really sorry about the inconvenience this is causing at the moment and we've got our teams are looking into it as we speak. We should have some further news to…
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I can't print on my Reckon Hosted
Hi, I'm having trouble printing invoices since the last maintenance. Does anyone have the same issue? and any advise on how to fix this? Then the program just stops responding.
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Cant print today
Is anyone else having trouble printing today?
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🚨 IMPORTANT INFO - BAS W1 prefill & Salary Sacrifice
ℹ IMPORTANT INFO - BAS W1 Prefill & Salary Sacrifice Hi everyone, The ATO have started prefilling BAS from STP Phase 2 data however it has come to our attention that Reckon Accounts Hosted 2023 is not reducing the total gross by the salary sacrifice component and therefore the BAS W1 prefill is showing the incorrect…
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How can I see what the starting balance was when an Equity Account was set up.
This account was used for transferring personal money as a "loan" when required and then transferred back when possible. I am looking for clarification of what the starting balance was when we first did this. Thanks Rachel
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How To Enter Test Payments Used to Verify Bank Account
We recently changed our bank account and received small test deposits from Google, PayPal etc of less than 50 cents each into our account. What's the best way to enter these deposits into Accounts Hosted? Thanks.
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YTD totals incorrectly showing on payslips
Hello, It has been recently bought to my attention that YTD totals for our employees are not showing correctly on their payslips. It is only showing the totals for the previous month, not for the entire year which up until midway through January it was occurring correctly. We recently had email sending issues so payslips…
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Optus outage affecting receiving MFA (Optus mobile network customers only)
Hi everyone As you may know Optus is currently experiencing a significant service outage, more info here and here. This is affecting Optus mobile customers from sending and receiving text messages which will impact the ability to receive MFA codes when logging into the Reckon Portal. If you're an Optus customer who usually…
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Salary Sacrificing
We (employer) as already in Place of Salary Sacrificing through Fringe benefits (for Mortgage Loan, Novated Car lease, or Entertainment Cards) to Employees, My question, can we also provide benefits through Salary Sacrifice Super to all those employees on top of this? Although they are getting maximum benefits through…
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Questions regarding W1 STP reporting and Salary Sacrifice Super.
I am getting so confused with what should be reporting where. What figure should be appearing in W1 In BAS I have selected super items as advised in a seminar so adjusted gross is appearing. Is thast correct? Total Gross appearing when I generate STP is actually the adjusted gross figure is this correct? I really need a…