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The latest edition of Reckon Accounts Hosted includes a new feature to update your super guarantee rate! How do I update my super guarantee rate? To update your super guarantee rate, click on Employees ➡️ Update Super Rate. A prompt will appear which will show you the current rate and allows you to enter a new rate for…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
We're really excited to announce the latest edition of Reckon Accounts Hosted is now available! When you next login to Reckon Accounts Hosted, you'll see a NEW Launch Accounts button where you can access the latest release! ✨ What’s new in Reckon Accounts Hosted 🆕 Dual Tax Tables This release of Reckon Accounts Hosted…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi, Can Reckon Hosted allow multiple sale price points on an inventory item that we can then choose when invoicing customers, or would we need a third party system to do this? Thanks Sam
I would like to find out if I had missed a STP submission to Gov Connect, where do I look for it?
If I only processed a one day missed payment for an employee, do I still need to process STP for this pay?
Today when i try to print an invoice/estimate - it is downloading the document first & then opening as a seperate PDF file, to then print - is there a setting changed that i don't know about? I have used FIREFOX browser for along time.
I have never noticed this before but in the Tax payable register a due date is displayed totally different to the date on the transaction I have no terms setup, and the name Rent has no terms attached to it. In this file it started happening on October 2021 but in another file it started many years earlier It doesn't cause…
screen frozen when emailing pay cheques
HI All We are trying to share a company file with another user. each time we select the user and click next, we get the error message " unexpected error" it then removes all the users that had access to the share file. Tthe users we are adding are under a difference licence number, I have done this several times before and…
Is it is possible to send automatic reminders to clients for overdue invoices. Once an invoice becomes overdue, can reckon automatically resend the invoice with a reminder that it is overdue?
Hi, I am receiving this error every time I try to tick an invoice to receive a payment against in the Rec Payments window. The only work around is for me to manually enter the amount of the invoice in the 'amount' section. I can no longer just tick the invoice or this msg pops up. There is no amount that I am applying so I…
I've done a 'pay bill' entry as a direct debit payment method instead of bank online. As I need to create an ABA file to upload to the bank, is there any way of reversing this?
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
