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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
I'm using Reckon Hosted. For the last two weeks I have created some "Bank Online" payments on Friday 10/01/25 to pay bills, for inclusion in a Friday payment run. I texted my boss to process the file normally he will create the ABA file and uploaded to the bank However he told me he couldn't find the transaction and…
Rav I rang this morning and asked to speak to someone in Sydney. I was asked to call back in an hour. I rang at 4:20pm today Couldnt get through Rang again ten minutes later and was told everyone from Sydney had left for the day. Very fustating. Kr
Hi Team, Could you please advise how I can add a scanned .jpg document with an invoice when emailing to a customer? I tried adding the scanned document I saved on the desktop to the invoice I was trying to email but I can't see the document in the drop down list when I opened the desktop icon. I see a yellow folder, a…
Hi I know you add wages, leave loading & super in the calcs for 'record salary accrual at year end' general journal. Should the entry be just one total or should you enter the super amount on a separate line (both debit & credit)? Thanks Debbie
Hi, the payroll item, unpaid leave, is not showing on the payslip when an employee takes unpaid leave. I want the employee to see how much unpaid leave they have taken in the pay period. AND, if possible, how much unpaid leave they have taken YTD.
Morning All I am doing payroll adjustments in todays payroll. I have an employee who worked on two annual leave days. He was paid annual leave, so now need to do adjustment in his payrun to bring these two days back in and pay him for working. Can I do an adjustment in the payrun to bring these back in as he didn't use…
Hi, We pay an occasional bonus and it's a separate entry to the normal pay run. Therefore, it shouldn't accrue any leave, but it does. Is there a way to turn this function off? I know I can click each person's pay item to say not to accrue leave, but I was hoping for a kind of 'one stop shop' to turn it off when it's just…
Good Morning Is there a general outage or just me this morning? Thank you Emma
Looks like Reckon has decided to have a nap!
Hi Team, We switched over to Reckon Accounts Hosted just before Christmas and I am experiencing several issues with it. Sometimes when I am entering data (in Estimates & Change Order), certain parts of the page I am working on won't allow me to enter details i.e put in a purchase order number or change the date. I have to…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.