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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi we are having issues with emails bouncing when sending invoices, remittances, etc directly from accountshosted@reckon.com. Can this be rectified please?
My Payroll Officer spent hours working on payroll this morning.. 6am to 11am.. then all of a sudden a warning message came up apologising that there was a system error and shut her out.. when she logged back in.. 5 hours of payroll entry LOST….. Never have i seen in the 5 years of using Reckon Hosted FULL LOSS of Payroll..…
Hi Can anyone help me to find Closed sales order by item report Thanks
Hi Everyone, just setting up Payroll in Reckon Hosted for our employees, and we work our payroll year from Jan-Dec, but when I’ve set up the employees payroll, on their pay slip it has holidays and personal leave taken YTD, but it reports this from the July - the start of the financial year. Is there anyway to change this…
We have modified the Employee Contact List report to include the Hourly Rate field. However the hourly rate that is being reported is not correct for every employee. Sometimes it is reporting an overtime rate or another rate but not their hourly rate. What data is Reckon pulling from to report the Hourly Rate (I do not see…
Hi I'm using Reckon Hosted, there use to be a button you could tick to send an employees tax file declaration through with STP, the button isn't there any longer. So do these still get sent through with STP? as i've noticed that mine hasn't been thankyou
'Holiday available' hours is correct on the Leave Liability report and on the edit Employee, Payroll and Compensation, Leave Details, but shows incorrectly on payslips. Also, although the Leave Liability report shows 71.63 hours Holiday Available it shows 0.00 in the Holiday $ column. This is only happening for one…
I work with someone that struggles to find things on the screen, and regularly "loses" the mouse cursor. Obviously in Windows, he uses a large mouse cursor, but in Accounts Hosted that isn't recognised and the mouse cursor is very small (as is all of the Reckon screen). Am I missing something? Is there a way to alter the…
In Oct I had an error message on my STP submission and was advised to resubmit later in the day as the ATO was the issue. I have just gone into the ATO to pay the PAYG and the figures are incorrect as both submissions have gone through. I'm not sure if you can help but any advice would be appreciated. Thanks Sue
Morning All seems to be an issue with receiving the verification code when logging into Reckon GovConnect. 10 minutes requesting a code, nothing, then 3 requests came through at once on phone.
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.