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Employee tax codes
Hi, All our employees are claiming the tax free threshold so I have them coded to 2-TFT. However it has been brought to my attention that they have all been overtaxed . I checked on the ATO employee tax calculator and it seems that this is correct. They have all been overtaxed. Can someone please advise what tax code I…
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TOIL - TIME OFF IN LIEU
I can't get it to accrue on an employees employee record. I have set it up in leave details using one of the free tabs, however it is not accruing on his payslip. Can someone please assist?
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Submission is still pending
This discussion was created from comments split from: STP Pending status.
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RAH internal browser not loading Reckon Portal
I'm trying to lodge my STP for payrun and getting a blankscreen when it is redirected to the portal. Is there an issue?
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Reckon Drops out
Reckon Online drops out then you wait for it to re-connect. It doesnt. So close down browser, restart computer & log in again. Message comes up user already signed in, use a different user name. So wait around & try again no luck. What is this. Its my day in the office to get invoices/quotes done. I'm wasting time. Can you…
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Leave Liability reports
Can someone assist. When I create leave liability report it does not calculate the correct rate of pay. Therefore the total accrual amount for each employee to date is incorrect. Hope this makes sense? Liza
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RE: STP2 Upload to Portal
Just wanting someone to confirm the layout of details when uploaded to the portal as it now looks different. Income Type : SAW Gross Payment $amount = Type INB Gross Leave $amount = Type 0 Other Payments Super $amount = Type L Fringe Benefits Tax $amount = Type X (the amount is correct but why does it say: FBT rather than…
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All purpose allowances STP Phase 2
So is there anywhere I can find step by step instructions on how to deal with all purpose allowances in STP Phase2. I need to know exactly how and what to set up so it all works.They have to be dissagregated from base rate and have to be reported seperatly for STP and included in any overtime payments but that part does…
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Pay Slip
When attempting to email pay slips to our employees no names appear in the last box before pressing the send button - the question is how does one clear the cache, so there names reappear. Steps already taken - go File - Payslips - select pay period - select employees to be emailed - then nothing appears in the final box…
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Unable to lodge STP
Hi I've tried several times this morning to lodge my STP and the system isn't opening (ie the portal to upload the file isn't appearing). Is anyone else experiencing this issue? Thx
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EMPLOYEE EARNINGS AND HOURS
Hi I am encountering an ongoing issue with Reckon not carrying forward most employees earning information each pay run. I have been onto help desk several times with no success. I have created duplicate employees and copied pay information over and then deleted the original employee. Still hasn't fixed the issue. What else…
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Only one staff member has a 'Tax ready' and 'Not tax ready' on their my gov.
All the other staff worked until June 30 except this 1 employee finished in february. The amounts are the same on both. How do I remove the not tax ready?
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Printer Frozen
Hi. I was offered a solution to this & it never worked. Closed down computer, used a different browser. I went to print an estimate & it was trying to print for ages so I cancelled the operation but its frozen at this window. Benn over an hour.
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I went to print an estimate
I went to print an estimate, then the printing window came up, never progressed any further. Frozen.
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What is the STP Tax Category field and is it mandatory for STP Phase 2?
What is the STP Tax Category and do I need to make a selection for it? The STP Tax Category field in the STP Phase 2 Migration Assistant and/or employee profile is only specific to certain employee roles. Its a reporting-only field that helps define the employee's income type to the ATO and is used in the generation of the…