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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Greetings everyone! Stay a while and listen. Today's #TipTuesday is all about the top tips we have around troubleshooting to make your experience with Reckon Accounts Hosted as smooth as possible. Having been around for 6+ years in the Senior Technical Support role has given me a range of tips I can share for almost every…
I've made an error with my September and October STP reporting and now when I go to submit my BAS it's all wrong. Is there anyone out there who would be able to assist me to fix it?
I feel I am working in an old file, so opened to search my files and honestly have no idea where they are in "My Live Q" this is what I see, where should my actual files be stored, surely it would be one folder?? Help!!
I made a new company fille in my Reckon Hosted three months aga and today I went to setup the Simplified Tax Report but found the G3 to G10 buttons greyed out is this because the first BAS did not have any CAG purchases because it not the Simplified button ticked on the configure button because I have that ticked. Does…
I have an employee retiring at 31st December after 7 years. Their set work hours have changed over this time. However they have had several periods where they have taken unpaid leave, for various personal reasons. Is there a report that can be run to show the number of weeks worked during their time with us, so I can work…
We tried Accounts Hosted a few years ago and had to change back to Desktop as there were significant delays when printing invoices and sales receipts. We would like to try Hosted again, but need to know if the delay has been fixed. Thanks
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We are not receiving all emails from customers that have replied back to our quotes or invoices that have been sent out of Reckon. When we send the quote from Reckon, it comes from the accountshosted@reckon.com address, when the customer replies it comes back to our sales@domainname.co.nz address. Most replies we are not…
Hi Hoping someone can help. Everytime I try to back up it comes up with the window that says not responding. If I leave it for around 10 minutes it will eventually back up. I just went to double check the back up log and none of the back ups I have done recently show they are there. The last one I can see is from April and…
Hi all, I run a bookkeeping company specialising in supermarket clients, where we manage high volumes of bills across multiple departments. Recently, I came across an AI integrator compatible with Reckon that reads and allocates bills by department and cost, and it seems quite effective and cheap. The bills are…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.