How to restore qbx accountants copy of a file

sharonc
sharonc Member Posts: 8 Novice Member Novice Member
in Accounts Hosted

A client has provided an accountants copy of their Reckon Hosted file. How do I restore the file to be able to use it? I don't seem to be able to restore qbx file types and can only restore qbw or qbb. Thank you.

Answers

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 349 Reckon Staff

    Morning @sharonc

    To convert an accountant copy to a working fine, you are required to open the File by following the steps mentioned below -

    • Open Reckon Accounts Software
    • Go to File
    • Click on Accountant's Copy and Select Convert Accountant's Copy Transfer File

    Once you click on that, it will allow you to select your QBX file.

    image.png

    I hope this helps. Please let us know if any concerns. Thank you!

    Regards

    Tanvi

  • sharonc
    sharonc Member Posts: 8 Novice Member Novice Member
    edited December 19

    Thanks Tanvi. I don't seem to have those options, they are greyed out.

    image.png

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