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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
I understand we aren't required to provide these anymore, however I do like to have them available if an employee requests one. In saying that, I have a few that do not reconcile with my payroll reports for 2023. I have upgraded to the 2023 RAH version, would this be the reason for the non reconciling? TIA
We changed entities from a Trust to a partnership part of the way through the financial year. The ABN is the same. I can't remember whether I did a Finalisation back in October when the change happened. I have Finalised the Partnership to end of June but can't seem to do the same for the Trust, which comes up as not tax…
Hey, i am just finalising my payroll and my payment summaries are not including holiday pay, overtime and RDO. it does,however, pickup hourly pay, leave loading and prublic holidays. the tax is good, super is good. it also lists the correct amount for allowances, but doesn't include in the breakdown the leading hand…
This morning I logged into 2023 version without a problem and then a second user tried to log in a few hours later and advised they could not get in and the system was asking to update to 2024. I was not ready to update to 2024 however had no other choice so did a back up and updated to the 2024 version. logged out and…
I am finding with this new feature, I am logging in first thing in the morning and it is not asking for the mfa. After a period of time, usually a couple of hours, it is shutting down and when I log back in, it is asking me for MFA. Shouldn't it be asking me for the MFA when I first log in each morning?
Hi we have an issue with payslips not being received by employees. We have not changed anything, other than upgrade to new version of RAH.
Hi All, hoping someone can help! I import from outside Aus, which means I have to pay before receiving inventory. I added payments in as prepayments(so reconciliation is accurate), but have now received the product & need to assign these prepayments to the specific bill so we can have an accurate exchange rate & avge cost.…
We are a small not for profit and have been using Payroll Premier. We now need more than one person to be able to access and manage the payroll. We have accounts hosted. Is the payroll portion of this cloud based? Can more than one person use at a time in separate locations? Is the payroll portion equivalent to payroll…
Hi, I have just walked through the steps for a client to add me as a user with GovConnect, but when I log in on my end, I have nothing shared with me?
Mistakenly closed down Reckon when I was exiting Gov Connect after the upgrade. Now I can't log back in as it says I'm still logged in. Argh. I've logged out on the home page but when I try to log in it says there's No Company Open. Do I just click on the QBW file listed and just hope I don't lose data?
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.