The power of desktop accounting. The magic of the cloud. Conversations about Reckon Accounts Hosted can be found here.
It looks like you're new here. Sign in or register to get started.
Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Why does it keep asking me for MFA authentication code every-time I log in within a 24 hour period? I am on the same laptop and have just tested it several times and it continually asks me for another authentication code and this has been within 10 minutes
I am required to pay weekly PAYG to the ATO as per their guidelines. As a result, I do not submit wages on our BAS. I have balanced everything in Reckon and submitted the STP End of Year file. However I now discover the Payroll Liabilites account has a balance from May for a Final Pay for one of our staff. The STP file has…
Hi everyone! Reckon Accounts Hosted will be undergoing a short period of planned maintenance on Sunday 21 July 2024. Maintenance will commence on Saturday night between: 12:00AM to 2:00AM (AEST) Sunday 21 July 2024 2:00AM to 4:00AM (NZST) Sunday 21 July 2024 This maintenance period will affect both Australian and New…
Hi, We have moved from desktop to hosted this week, and I'm having trouble loading STP. I get as far as the uploading screen and confirm, but nothing happens, it goes back to main screen. We've also had an upgrade with computers also, so could anything be impacting the upload. Cheers Karina
Hi folks Any brains out there that might now if there's a glitch in the 2024 version as I can no longer choose cash or accrual basis for Tax Liability Reports for my clients? Any help greatly appreciated. Cheers Cindy
We are just running our first paycycle for July and have noticed that only 20 out of our 400 employees Super was increased to 11.5% - please advise?
Hi I have completed a pay run with pay date 4 July and will run payroll today. I manually changed the tax payable based on the Weekly tax table for payments made from July 1 and updated the super to 11.5%. I have not yet updated to 2024 R1 as I need to complete a backup which I cannot do during work hours (will do on the…
Payslips and invoices are showing up on the send forms and going through the process but not actually being received. Please help!!
Since the update to 2024 we are finding that the file is defaulting to single user mode for the first person to log in each day. I understand this would happen if someone had previously been accessing the file in single user mode, then logged off and the first person to log back it defaulting however this is not the case…
If the total gross payment on the payrol summary is say $20,000 and the supper salary sacrifice is $4,000, you have then an adjusted gross wages of $16,000, which gross figure should be recorded on the BAS as gross wages. Autofil on the BAS comes up with the adjusted gross figure. Just hoping I have set it all up correctly.
You could get a $100 voucher each month just by participating in the Community!
Looking for a little extra help? Check out our Reckon Accounts Hosted help guides for solutions to common errors and issues
Looking for specialist accounting or tax advice? Browse accountants, bookkeepers and other consultants who are certified in using Reckon products!
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.
Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
