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The Reckon Payroll App is STP Phase 2 Ready!
The Reckon Payroll App is STP Phase 2 ready! We are excited to announce that the Reckon Payroll App is now STP Phase 2 ready! This means that you can make the switch to STP Phase 2 at any time between now and June 30, 2023. With STP Phase 2, you will be required to provide additional information to the ATO whenever you…
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Get ready for STP Phase 2 with our Ready Checklist!
Getting ready for STP Phase 2? Check out our Ready Checklist Hi everyone! We're really excited to to let you know that we've made it super easy to get ready for Single Touch Payroll Phase 2 with our new STP Phase 2 Ready Checklist which is available now in the Reckon Payroll App (Web). What is STP Phase 2? The introduction…
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ℹ Haven't changed over to STP Phase 2 yet? Make the switch now!
Are you using the Reckon Payroll App and haven't switched over to STP Phase 2 yet? Hi everyone Just wanted to give our valued Reckon Payroll App customers a reminder that the app is Single Touch Payroll (STP) Phase 2 ready and for your ongoing compliance we highly recommend that you switch to STP Phase 2 reporting as soon…
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STP error - The date entered for Pay/Update Date must not be later than today's date
For the past few weeks, i have no issue submitting the STP with payment date later than processing date (for example, i process on Fri for the week, but payment is following monday). But today, this error surfaced, which is really strange. How do i resolve this?
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Reckon Payroll - Leave entitlements
First pay run - All leave entitlement balances not change after the pay run
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Reckon Payroll App Supposed to be $4.99/month for 12 months
Hi Rav or Duty Officer, I have upgraded Reckon Payroll App STP2 and took the early bird offer of $4.99/month for 12months. However, it is not yet 12months (used it for approx 3-4 months) and Apple invoice emailed effective 27Sept they will now charge $9.99/month ? It even says in your Apple description that starting 27Aug…
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Is there a known issue with some payslips not emailing?
We completed our second payrun using the new Reckon Payroll on Monday 25/9 and I am getting messages from some of our employees saying that they didn't get their payslips this fortnight even though they received them the previous one. I haven't changed anything. I can see that the payslips for these employees went out as I…
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Suggested changes for Reckon Payroll
Hi, There are a couple of things we do not have in Reckon Payroll that were handy in Payroll Premier. When in Pay Run process we are shown $ of gross, tax, super etc on the screen for all employees in the pay run, but it would be great to also have quantity of hours for each Pay Item. When double checking this would…
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Net Pay Is Not Displayed
Hi, I would like to ask if it would be possible to see the net pay for each employee when inputting the payroll details for the individual. I can see the gross, super, reimbursements etc but not the net figure you have to click done and scroll across to see if the net figure is correct. Also would it be possible to move…
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Contractor ABN must be supplied if an Income Stream Collection
I have processed the payrun the same as last month and this month it has errored, this is the error message: This particular employee has requested a flat amount for tax and this has been going on for years, with no issue, but this month, I get the above, why would this be?
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ABA File & YTD Leave in Reckon Payroll Web
Hi I've just done my first pay run successfully and now I want to create an ABA file to upload for a bulk payment to the bank account to pay the employees. How do I do this? Also, I've noticed that the year to date figures for accrued annual leave & personal leave did not increase from last week to this week. They amounts…
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Reckon Payroll STP Phase 2 software ID - previously registered with Agent
Hello, Since the transtitioning to STP Phase 2, the STP submission keep comming back error with the message "A notification must exist in Access Manager for your software provider before attempting to transact. Contact the ATO or use Access Manager to notify the ATO of your hosted SBR software service.You will need to…
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Create ABA file and email Payslip in Reckon Payroll
We are currently migrated from Payroll Premier to Reckon Payroll (We are not using Reckon One). Is anyone know how can I create ABA file for the pay run in Reckon Payroll? Also, is anyone know how to email payslips to employee in Reckon Payroll?
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Reckon Payroll - Payroll Detail report
The Payroll Detail Report should include total hours per employee and total hours for each Pay item to allow reconciliation with timesheets
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Reckon Payroll - employee information
Employee information should include Award and Classification fields. Include a Department or similar option where a company has more than one site. Should include a Notes tab for entering information regarding an employee
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50% off promo
Hello, I purchased your 50% off promotion for reckon payroll for a period of 12 months-till 17 July 2024. I’m being charged full price. Is there a reason for this? I have contacted support a number of times only to be ignored regarding this issue. What’s going on?
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Overtime earnings doesn't appear in the YTD Summary
Hi Rav Why are overtime earnings not showing up in an employee's Year to Date Summary in the app or web?