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The Reckon Payroll App is STP Phase 2 Ready!
The Reckon Payroll App is STP Phase 2 ready! We are excited to announce that the Reckon Payroll App is now STP Phase 2 ready! This means that you can make the switch to STP Phase 2 at any time between now and June 30, 2023. With STP Phase 2, you will be required to provide additional information to the ATO whenever you…
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Get ready for STP Phase 2 with our Ready Checklist!
Getting ready for STP Phase 2? Check out our Ready Checklist Hi everyone! We're really excited to to let you know that we've made it super easy to get ready for Single Touch Payroll Phase 2 with our new STP Phase 2 Ready Checklist which is available now in the Reckon Payroll App (Web). What is STP Phase 2? The introduction…
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Frequently Asked Questions - Payroll App Basic plan is retiring
FAQ - The Basic plan for the Reckon Payroll App has been retired Why is the Payroll App basic plan being retired? Three years ago we launched the Reckon Payroll app with its primary focus to be easy STP submissions for Australian businesses. In the nearly 50 app updates since that first version, the Reckon Payroll app has…
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The Reckon Payroll App's basic plan is retiring
IMPORTANT NOTICE: The Reckon Payroll App's basic plan is retiring Hi everyone, Over the next few days you'll receive notice that the Reckon Payroll App's basic plan will be retired. This means if you are on the basic plan you will no longer be compliant with upcoming STP Phase 2 changes and will have read-only access to…
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Failed to create pay run
This discussion was created from comments split from: Failed to create pay run.
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Cannot Reach Server
This discussion was created from comments split from: Frequently Asked Questions - Payroll App Basic plan is retiring.
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Multiple premium payroll app accounts?
I've migrated over to the payroll app successfully. Can I have more than one account on the premium plan on my phone?
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How to upgrade to the premium plan on the Reckon Payroll App
How do I upgrade to the premium plan on the Reckon Payroll App? The Reckon Payroll App’s premium plan gives you access to the full functionality available in the app including features such as web access, reports, ability to email employee payslips, creating employee super funds and custom super items, creating employee…
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Reckon Payroll App - Premium plan features! 💥
Reckon Payroll App - Premium plan features Hi everyone! If you are a Reckon Payroll App customer you have access to full features and functionality in the software. Check out details of the some of the features you're able to utilise as a Premium plan subscriber below! Web access 💻 Premium plan customers can fully access…
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📱⤴ Key tips for upgrading to the Premium plan - Reckon Payroll App
Upgrading to the Reckon Payroll App's premium plan Hi everyone When upgrading to the premium plan there are a few key things to check just to ensure everything goes smoothly which we'll outline in this article. Don't worry though, they're all really simple things which you've most likely already done! 😊 Updating your app…
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Managing Employee Leave Masterclass webinar
Hi I have paid for this webinar- how do I get into it?
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When is the best time to switch to STP Phase 2 in my Reckon Payroll App?
I am thinking of switching to STP Phase 2 in my payroll app at the end of this month or at the beginning of June 2023. I am not very sure what happens to the End-of-Year reporting. Will there be some updates or changes in the format for employers to do? Or the figures will come as usual? Thank you.
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Migration Of Data To STP Phase 2
I am moving from working on the STP app to the desktop for phase 2. When asked if I wished to use the existing STP app details it bought up details of the business that has no employees, not the one on the app with the single employees 3 payments on there. My question is, as there is such little data to put in should I…
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How do I know that I have made the transition to STP Phase 2?
I followed the checklist for STP Phase 2 readiness and clicked the final section to make the transition. But how can I confirm that I have done this correctly?
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Reminder! The STP Phase 2 Ready Checklist is available! ✅
Get prepared! The STP Phase 2 Checklist is available in the Reckon Payroll App (Web) ✅ Single Touch Payroll Phase 2 will see your business provide additional information to the Australian Taxation Office (ATO) whenever you process a pay run. STP Phase 2 reporting is mandatory from July 1, 2023 for all Reckon Payroll App…
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Reckon Payroll App update v6.2.7 - Daily & casual worker tax tables 🆕📲
Reckon Payroll App update v6.2.7 🚀 Hi everyone! The Reckon Payroll App has been updated to v6.2.7 which is now available for you to download from your Google Play Store or Apple App Store. This update brings in some new enhancements, check out the details below! Date From & To fields for daily & casual workers - Tax Table…
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Error: Failed to mark pay run as paid
I do my pay runs for 1 employee on my mobile phone. Everything then was going well. On 29 March 2023 I pressed the icon STP Phase 2 on the pay run screen to upgrade my plan to Premium and to avail the 1-year 50% off monthly charge. On the 31st March 2023 I did my pay run for 25-31 March 2023 pay period. Strangely after I…
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Allowances in the checklist
Hi, I do not pay any allowances, how do I fill that in the update? There are no options in the drop down menu. Thanks Kerry
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Basic app won't let me upgrade to premium.
Basic app won't let me upgrade to premium. I get a message saying in-app purchases not allowed. How do I upgrade and still get the 50% discount?