Category List

Discussion List

• 
  IMPORTANT STP PHASE 2 INFO FOR RECKON PAYROLL APP USERS

  STP PHASE 2 - What you need to know With STP Phase 2 fast approaching, we’re here to provide an upd…

  Announcement Closed Rav 1.5K views 0 comments 0 points Started by Rav November 2021
• 
  The STP app has been retired.. Migrate to the Reckon Payroll App

  The STP App has been retired, which means you are no longer able to create new STP submissions in t…

  Announcement Closed Rav 2.7K views 0 comments 6 points Started by Rav July 2021
• 
  Pay summary on Single touch payroll app and Reckon app

  Hello, I have a question about an incorrect pay summary on the Payroll app. There is a discrepancy…

  Mee Kyung Kim 8 views 1 comment 0 points Most recent by swakhlu01 . May 21
• 
  ATO pay event not showing in STP

  HELP Please. Our accountant has sent me a .csv file uploaded from the ATO showing a pay run dated 2…

  Tyron_Haddock 35 views 14 comments 0 points Most recent by Tyron_Haddock May 21
• 
  STP

  Hi We are a Not for Profit and employee only one staff member. We have just recently registered the…

  MTLPayroll 14 views 1 comment 0 points Most recent by Rav May 18
• 
  Additional employer super (RESC)

  I note that Rav (community administrator) has in the past stated that work was going on in the bac…

  lin 17 views 2 comments 0 points Most recent by lin May 18
• 
  STP status of processing for several submissions - what do I do?

  In the Reckon payroll app, I have several payruns that have the STP status sitting in 'processing'.…

  Greg 21 views 7 comments 0 points Most recent by Greg May 17
• 
  UNABLE TO SIGN IN HELP!!

  Hello, I am unable to sign in to my app to access my information. I have been able to do this until…

  JackieWhite 15 views 5 comments 0 points Most recent by Rav May 17
• 
  Error ATO business portal

  Hi Rav, After printing my STP figures from the ATO business portal for Qtr 3.22, I have noticed 2 …

  wendyls 19 views 0 comments 0 points Started by wendyls May 16
• 
  How do I edit or amend a previous pay run in the Payroll App?

  How do I edit or amend a previous pay run in the Payroll App? Hi everyone, If you need instructions…

  Closed Rav 23 views 0 comments 1 point Started by Rav May 3
• 
  Understanding the Pay Summary balances in the Reckon Payroll App

  How are the Pay Summary balances for an employee calculated in the Reckon Payroll App? The Pay Summ…

  Closed Rav 24 views 0 comments 1 point Started by Rav May 3
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  Adjustments didn't migrate

  The adjustments I made in the old STP app have not migrated to the new Payroll App.  I can't log on…

  Answered Belindawil 22 views 8 comments 0 points Most recent by Rav May 13
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  Cannot reach server

  This discussion was created from comments split from: Unable to submit STP reports from Payroll app…

  System 24 views 10 comments 0 points Most recent by Rav May 11
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  EOFY gross salary error

  EOFY payment summary has been submitted via the Reckon App but the ATO portal still indicates that …

  larrykleiman 63 views 12 comments 0 points Most recent by payrollerissue May 11
• 
  Registering business to the app log in email address

  I have accidently registered a business to the wrong login email address on the app and can now not…

  CFrost 16 views 3 comments 0 points Most recent by Rav May 10
• 
  Can add a new company to Reckon Payroll App

  Is it possible to add another company to my Reckon Payroll App so I can report STP for an employee…

  LM01 7 views 2 comments 0 points Most recent by LM01 May 9
• 
  Superannuation

  Hi does Rekon payroll calculate super for weekly paid staff. It is not coming up and one of my sta…

  Answered Closed ckinspire 23 views 2 comments 0 points Most recent by Rav May 9