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    📢 Reckon Payroll Announcements

    R1 Slowness.png
    User: "Rav"

    Reckon One performance issues (15 March)

    Hi everyone, We're currently investigating reports of performance issues in Reckon One. Initial observations show that accessing various pages are loading much slower than normal. We've also noted tha…
    144
    Automated Invoice Reminders are here!
    User: "Rav"

    Reckon One update! ✨ Automated invoice reminders are here!

    We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on an…
    324
    Thumbnail for: Pay Templates are now available in Reckon Payroll! ✨
    User: "Rav"

    Pay Templates are now available in Reckon Payroll! ✨

    We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single…
    267
    Thumbnail for: Reckon Payroll update! ✨ EOFY for registered advisors, EOFY improvements and more!
    User: "Rav"

    Reckon Payroll update! ✨ EOFY for registered advisors, EOFY improvements and more!

    Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with o…
    192
    View all Reckon Payroll Announcements

    Latest Reckon Payroll Discussions

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    1 - 10 of 1.5k
    • Thumbnail for: LEAVE ACCRUAL PER PAY/PER TIME WORKED
      User: "JEN"

      LEAVE ACCRUAL PER PAY/PER TIME WORKED

      Hi Team, I recently tried to change the annual & personal leave settings from "Per pay" to "Per time worked" prior to a pay run for our employees as I wanted to use this feature as a preferred method …
      25 views
      4 comments
      Started by JEN
      Most recent by Rav
    • Thumbnail for: Reckon payroll message Journal does not balance
      User: "727019"

      Reckon payroll message Journal does not balance

      I am trying to mark my payroll as paid but get the message The journal does not balance ($99,521.50DR vs $97,473.78CR = difference of $2,047.72DR) I had this problem in January and the only solution w…
      30 views
      7 comments
      Started by 727019
      Most recent by Jason_Z
    • Thumbnail for: Superannuation
      User: "lesley_9730541"

      Superannuation

      I have added a new super fund to the list of super funds in reckon payroll but when I go to add this fund to a new employee this new super fund is not showing in the list It however is showing in the …
      19 views
      1 comments
      Started by lesley_9730541
      Most recent by Reeta
    • Thumbnail for: Salary sacrifice
      User: "snowee"

      Salary sacrifice

      Hi again Rav or anyone who can offer me help so I can move forward to creating pay runs …. please … In the process of completing my employee information I stumbled again on a message about Salary Sacr…
      14 views
      1 comments
      Started by snowee
      Most recent by Rav
    • Thumbnail for: STP Phase 2
      User: "mlatour"

      STP Phase 2

      I received an email from Reckon telling me I have not migrated to STP Phase 2 yet. I upgraded well before 30 Sept and when I check my mobile app in Settings - Single Touch Payroll in tells me my versi…
      Answered ✓
      31 views
      6 comments
      Started by mlatour
      Most recent by Lucas
    • Thumbnail for: Amending a pay run or new pay run?
      User: "Tina"

      Amending a pay run or new pay run?

      Hello If after processing a pay run, doing STP, generating ABA file and making payments you are notified that an employee should have been paid for more hours than they were, is it best to revert the …
      Answered ✓
      21 views
      4 comments
      Started by Tina
      Most recent by Tina
    • Thumbnail for: Moved: Reverse a pay run
      User: "Rav"

      Moved: Reverse a pay run

      This discussion has been moved.
      Closed
      1 views
      Started by Rav
    • Thumbnail for: Stuck in creating member super fund
      User: "snowee"

      Stuck in creating member super fund

      Having a new ABN I started filling out the Company Info etc for my 2nd Reckon Book. Everything was going okay. Comes to creating the Super Fund I got stuck after providing the information like the sup…
      53 views
      8 comments
      Started by snowee
      Most recent by snowee
    • Thumbnail for: Payruns already submitted to ATO need to be processed under a new ABN
      User: "snowee"

      Payruns already submitted to ATO need to be processed under a new ABN

      I have some few questions though I believe might be a straightforward procedure but would like to double check as I have not done this in the past years. I have pay runs for the December quarter alrea…
      81 views
      13 comments
      Started by snowee
      Most recent by snowee
    • Thumbnail for: QTY Hours
      User: "Conp"

      QTY Hours

      I have mainly Part time and casual employees so each pay period all have varying hours but I know the total hours to be paid. This made it easy to post pays and check that you have put the correct amo…
      13 views
      4 comments
      Started by Conp
      Most recent by Conp
    1 - 10 of 1.5k1

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    Reckon Payroll - Release Notes

    Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!

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