This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hello, we have updated our RA desktop enterprise to the latest version. We have 2 users that access the same computer. When the second user has tried to log into the reckon file, it comes up with a message. "cannot open this company file because the file has been updated to a newer version" Solution - "restore backup OR…
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Hi all, I'm trying to add a new payroll item. We co-contribute 4% of employees gross wages to their super fund and I need to account for it. No matter how I try to add the new payroll item once I'm in the "Default Rate & Limit" screen I cannot use any figure under 10%, putting 4% auto defaults to 40%, tried 04% which also…
Recent file history not updating after hard drive replacement
I have completed all pays and would normally send employees a copy of their Group Certificates for year end. I cannot find this feature anymore. Do employers not give these to staff anymore and staff have to access them themselves via MYGov?
Hello, Could you please advise if it is possible to generate a pay slip with LWOP for the whole period ? Thank You
I need a year to date spend amount for a supplier. The fast report gives a list of all the transactions but no balance at the bottom of the report. I have filtered out the payments but cannot work out how to add the total at the bottom. Or is there a different report that can be run? I simply need to know how much we have…
Good morning fellow Reckoners I installed Reckon 2025 Premier yesterday and the email integration worked first time without any of the usual trials. I'll take that as a win Have a great hump day Zappy
Hi , I this happen and its very annoying. At times when I allocate funds and it all marries across when I exit it will show an amount owing against an Invoice but it all reconciles. I have this problem across several yrs . It will now show it has an unapplied amount.
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