This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Looking for guides but can't seem to find any step by step guides. Tax codes, tax agency supplier all set up and all GST coded transactions show on the tax detail report. However: Tax Summary Report , Tax Detail Report and Tax Code exception report are pulling the relevant transactions. The issue is the Tax Liability…
Yesterday I ran payroll for staff with NO holiday hourly selected, however Holiday Loading has been paid and no holiday hours have been deducted. How is this possible? Gremlins?
We have started to migrate our clients over to Reckon Desktop 2023. We have been testing the features. When we go to email Mom Reports we used to be able to click email and when the address box came up, you could click cancel. This would bring up a new email message in outlook. Now you have to enter a valid email address…
I have set up Casual Leave Loading as a payroll item as per instructions on Reckon community, have set the item to "Calculate this item based on hours". I am paying employee 8 hours @ $40 per hour however the casual leave loading is coming up at $2.00. Reckon is paying 25% on 8 hours (thinking it is $8.00) so only paying…
i have an item which is large in quantity and so it has to be stocked in more than one location. i have used custom fields to define bin location and have entered one location for the item. But now i need to also enter the other bin location for this item. also is there any chance that i can see the bin location on the…
Hi all! I need to access my old data for a former business but don't have my install media. I have my Customer ID and have logged in, but a download is not available for my version. I also have my IKC (and even the NZ tax update patch we needed to apply!). Is there anywhere I can get hold of the original installer? Or will…
Hello. I have set up a salary sacrifice with new payroll items as per the Reckon tutorial. It is showing on the payslips and shows as a negative in the P&L. Should it also be showing up in the Pay liabilities page or do I just pay as an expense and cancel out the negative amount? Many thanks
Hi everyone, our copy of Accounts Enterprises expires on the 1/2/2023. I've now renewed it and paid but how do I force the copy of the installed software to reactivate. We got this message back on the 5/12/2023. Last year, I assumed it would take care of itself but on the 1/2/2023, it was unactivated and I had to call up…
Situation, we had a large number of invoices to be corrected. The batch was queued and during the email process, the batch (around 100+) failed after about 6 invoices were emailed. The que was empty after the failure. Previously, I would just open the invoice and re-set 'to be emailed' and it would be queued and would send…
what is an Adjustment Account? I want to adjust the qty for TOL90GBA-100GB-00-GX270 Mount to 5pcs.
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