This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
It looks like you're new here. Sign in or register to get started.
Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed toĀ hide inactiveā¦
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info š Applies to employees with an STSL (Studyā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop š Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 andā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
Reckon Accounts..Accounting.. Small Business addition When I create an A/R ageing summary I have a long list of 'overdue' invoices over several years. This is a puzzle to me. All payments made by customers check out correctly with the invoices. Except that the invoices listed in the ageing summary have OVERDUE stamped onā¦
I do not know how to process LSL payment in Reckon desk. The company decided to pay some ex employees LSL. However there is no proper LSL record in the system. The LSL amount was calculated manually. I am not sure how to record the LSL in Reckon. Thank you.
How can I increase the font size or other characteristic of the font on my Reckon desktop? Currently hard to read - refer attached screenshot
Hello, we are trying to reconcile Year-To-Date STP and Year-To-Date Payroll Summary but can't because we cannot run a zero pay event which would pick up all employees for the Financial Year including terminated employees. We also have weekly paid staff and monthly paid staff which adds to the issue. Is there any way aroundā¦
Hi I am unclear why this change is happening, one of the reasons we went with reckon hosted was that it included payroll, how I have to move and pay a monthly charge, am I getting a refund?
Is there somewhere to run an Employee Attendance Report for hours worked over a certain period?
Hello, I can successfully import my employee list names, but notice the following fields don't come through correctly PAYMETHOD defaults to cheque instead of Bank Online (Number 3 on IIF File format) PAYTIMECARD is not ticked, though 'y' on IIF File format CUSTOMPI isn't importing allowances, deductions, etc Could I pleaseā¦
Hi all I'm using Reckon Desktop and since the change of STP2 and having to create two new Annual Leave Loading payroll items our holiday pay (annual leave) liability is being incorrectly calculated when we pay employee's leave and leave loading. Both payroll items have the tick removed in "include in "Every hour worked"ā¦
Hi Rav, We want set the access right on journal account, e.g payroll expenses set someone cant to see this accounts. but can see /input other account on journal. Would you please advise for us. Thanks a lot. Best regards, Vick
@Rav Hi Rav, I have an employee supply a valid, incorrect TFN for pays from April 23 - Jun 30 and I have finalised EOF with STP Phase 1 Phone App. He has only just realised the error as his income is not showing in ATO portal. I now have his correct TFN and I am unsure as to how to proceed to fix the issue with STP filesā¦
ā¹ļø Hit the Follow button to be notified on new announcements as soon as they're posted.
Looking for a little extra help? Check out our Reckon Accounts Hosted help guides for solutions to common errors and issues.
Login to the Members Area to access your Reckon software downloads.
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.