This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi , I have finalised an employee in the middle of our fortnight pay period. Therefore I only added one weeks leave to his accrued total. When I check his leave balance now, it indicates he is in negative which is correct. Do you recommend I change the balance to Zero before I make him record his termination date and make…
Hello We have just changed over to STP2 and the child support payroll deduction is now showing as a $24 deduction instead of a 24% deduction. How do I update this please?
I had to correct a payroll error but have already uploaded the STP2 file on Govconnect. I uploaded the new file but the old file was still there. How do I delete the old file?
We use Reckon Accounts Enterprise 2023 Multi User and we want to give permission to our Accounts Payable and Accounts Receivable staff members to be able to print and email Supplier Remittances. We thought we had all the settings correct but the following message appears: "You need 'print' access under cheques to perform…
Are you a Reckon Accounts Desktop user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 68% of Reckon Accounts Desktop customers have successfully completed their upgrade to STP Phase 2. Its essential your business completes this transition by 30 September 2023 to remain compliant. Don't worry…
Hi. I made a prepayment to a supplier for inventory before EOFY, and put it to an expense category account (without any GST) so it is on my P&L for tax purposes. Now I have the invoices for the goods that have arrived and want to claim the GST, but don't know how to enter them. Some of the help files say I should create an…
Hi I sometimes get an employee asking for favours like paying for their personal expense like car registration. How do I process my reimbursement in the weekly pay so it gets deducted from their nett pay. How do I set up an item in the payroll so it shows a deduction that would be taken off from the nett pay. I set up an…
Hi everyone! Congratulations on upgrading to Reckon Accounts 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all-purpose allowances with overtime under STP Phase 2 with Reckon Accounts Desktop? Check out our help guide for detailed information…
I have set up an invoice template in Reckon with our company logo and details, but when another staffer logs into the file and tries to use it, the logo doesn't show. I have confirmed that they are using the correct template. Any suggestions please?
I have new employees (started after STP2 migration) and they are missing from the STP Lodgement report in Reckon Premier Desktop. Do I need to do something when setting employees up to ensure they appear?
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