This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed toĀ hide inactiveā¦
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info š Applies to employees with an STSL (Studyā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop š Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 andā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
Hello, is it possible to have a separate terms list for customers and suppliers? We have terms set up for suppliers which we do not want to use for customers. However they do sometimes get used as they are available. For example, in suppliers we used 7 days, 21 days, 30 days. But in customers we only want to use COD and 30ā¦
Hello, is it possible to create a search function in Reckon desktop? On occasion we have known the customer name but can't recall their company name. Is there a way of searching the system to call up the name from the customer information details that are in the system? Same thing occasionally occurs with Suppliers. Thanksā¦
Hi, I've been paying super as per usual however when I put in the Custom Liability to make the payments for Super it shows as a negative $ which is not correct. I've run a report and it shows the correct amount due but not the funds?? Please help.
The ATO SBSCH closes 30 Jun 2026 so the last quarterly SG payment using this service will be for the Jan-Mar 2026 quarter. Client is currently using his accountant for Superstream compliance, but I am looking for an alternative solution via the Reckon Accounts Plus software currently being used inhouse. I am interested toā¦
I am setting up the SAFF file export for a new client and we hit a few speed bumps. With Reeta's help were able to successfully fix those issues with a minimum of fuss and down time. Some of those date formats can be tricky but the client and I uploaded the first file today to the industry clearing house. This has been aā¦
Hi All we need to provide the weekly pay summary including separate columns for gross pay and overtime for one employee for last financial year. i have tried what i can see in Reckon reports but could not find any report can be modified to show one employee, pay details weekly for one year. the columns would be pay itemsā¦
I have a new laptop Asus Vivobook to which has the latest Microsoft office suite on it. I could not email payslips or remittances directly from Reckon desktop. I rang support on 9/9/2025 re this matter to which I was told I had to download outlook classic 365 for desktop to which was already installed on my laptop. I tookā¦
Do you need to set up a Salary Sacrifice Payroll Item for each individual employee as it asks you who the liability gets paid to and each employee has a different super fund? I have filled out all details under employee payroll. If i leave that option blank in set up so it is generic for all employees and I go to payā¦
Help, I have attempted to set up a Salary Sacrifice for an employee, captured the info in the Super Details under employee payroll. Set the amount for $250.00. However, when I try to print out a report to see how much I need to pay for Super the SS amount is not showing on my report. I have changed the filters to captureā¦
Hi , my accountant has reversed an payment received into our bank account and allocated to accounts payable from a customer to show the reverse of the payment by the bank. The reverse payment through the bank account was allocated from accounts payable and it needed a customer. The reverse payment was done back inā¦
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