This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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The ATOās Small Business Superannuation Clearing House (SBSCH) will close onĀ 30 June 2026. If you currently rely on this service to pay employee super, youāll need to move to a new clearing house before this date to stay compliant. To support you through the change,Ā Reckon has partnered with Colonial First StateĀ to offerā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
We are paying an ex employee a gratuity payment (set amount) each pay period for a period of time. I am currently deducting Tax from this but is he entitled to Super as it is not deemed OTE? Should this payment appear under a different Payroll Item than his pervious Salary (OTE)? What is the payroll item and how do I openā¦
How do I get Reckon Accounts Plus v34 to start up with my company file instead of the sample file? Currently when running Reckon Accounts, it opens the sample file. If I change to my own company file then everything's OK until the next time I run Reckon Accounts, where it opens the sample file once again. Running Windowsā¦
For two fortnights I have been unable to upload my STP report. This is the ATO response message A link between your client and your agent number does not exist for the selected task. Check that you have added this client to your registered agent number.You may also need to check if you have entered the correct clientā¦
Hi there, On the previous pay run an inactive employee was processed. I am wondering how i can amend this before I process the next pay run please? Rachel
Just upgraded to V34 and I can no longer email forms directly from the software. I have made no other changes to my settings. The error I get is : "Reckon Accounts has detected an email connectivity issue with attempting to email the remittance advice. Please try again" I am connected to the internet, outlook is open. Iā¦
Hi, has anyone else had any of the below Balance Sheet figures HUGELY INCREASE on multiple accounts from PRE-Update printed Balance Sheet to AFTER up-date Balance Sheet figures? Inventory Asset BAS Payable Tax Payable Retained Earnings and the list goes on as all related in some way Have already spent numerous hours on theā¦
I have tickets/case - AMEX 115.09ā-Ā CAS-360389-T2R9K7 RKN:00000000252000029962 + AMEX $115.09 RKN:00000000110000004026. over 3 months ago. I have called and just get the runaround and virtually refusal to put through to a supervisor. All very frustrating. web ticket and emails are ignored. What can i do?
I have a client with a huge file trying to upgrade to 2025. The backup won't work so we are using a portable data file. When trying to we get the error message Syntax error near '-' on line The company file is 2,570,204 kb. A full verification backup hasn't been done for a long time and the backup now doesn't work. Theyā¦
Hi, I am reasonably sure I know the answer to this question, but I thought I would ask it anyway. Have a client who wants to run an Unpaid Bills report showing Classes. Does anyone have any suggestions, taking into account that Classes are primarily designed for P&L Trading Reports? Thank you
We have a client who has hired equipment for the last 6 months @ $300 per invoice, they have decided to buy out equipment. We are refunding them $1800.00 as they have overpaid hire. I have written out a cheque to them but it now says they are $1,800 credit??? I don't know how to fix this so their balance is zero? HELP!ā¦
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