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Can I delete a lodged STP file?
Sheesh - I'm a poor simple farmer with one employee. I did his first pay run for last quarter on 7-7-2023, and uploaded the STP file. His holidays were due, so I did a separate pay run for them on the same day - and uploaded that STP file. So now I go to lodge my BAS, and their pre filled wages don't match mine. It seems…
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Correct employee superannuation in previous quarter
Hi, Our client has just updated their Reckon Account (Desktop) to 2023 version in order to start using STP Phase 2, starting from 1 October 2023. I assume the employee super will be automatically calculated at 11% after this upgrade. However, we just note that the employee super amount for the July - September 2023 quarter…
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Employee Leave Accruals gone crazy - Reckon Accounts Premier: Contractor Edition 2016
Our employees accrue RDO's (Roster days off) and Saturday RDO's on a weekly basis (as well as the normal Personal Leave and Holiday Leave. We use "Other 1 Accrued" and Other 2 Accrued" to record this leave. Unlike Personal and Holiday Leave the RDO's are not accrued when the employee is on Annual Leave or on Sick Leave. As…
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STP2 Error Message from ATO
Completed my first payroll under Reckon Desktop STP2 and submitted to ATO and got an error message saying "submission rejected by ATO" - Contractor ABN must be supplied if an Income Stream Collection tuple with a type code Voluntary Agreement contains a Gross Payment or PAWGW amount that is greazter than zero. Trouble is…
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Reckon Accounts Desktop 2023 & STP Phase 2 MEGATHREAD 📌
Reckon Accounts Desktop 2023 & STP Phase 2 MEGATHREAD! 💥 Hi everyone! With the release of Reckon Accounts Desktop 2023, end of financial year and STP Phase 2, I know there's a fair bit going on and sometimes it can be a challenge to keep track of everything. The purpose of this post is to bring together some of our key…
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⌛ Have you upgraded to STP Phase 2 yet? The clock is ticking.. make the switch by 30 September!
Are you a Reckon Accounts Desktop user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 68% of Reckon Accounts Desktop customers have successfully completed their upgrade to STP Phase 2. Its essential your business completes this transition by 30 September 2023 to remain compliant. Don't worry…
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The application has failed to start because its side-by-side configuration is incorrect
The Reckon "symbol" is still on my desktop but when I try to open it it shows C:\Program Files x(86) \Reckon Accounts Personal\qw,exe The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail Is…
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Square card reader
How do I reckon to link with a Square card reader? Or any information regarding how to get a square card reader to work with Reckon Accounts Enterprise: 2019? Thanks
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STP2 - ATO FILE - RESC & SALARY SACRIFICE DO NOT MATCH
Good morning, I have asked a similar question before, but deleting and re-entering the specific pay in question does not rectify this problem? Any suggestions would be greatly appreciated. Thank you.
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Final Pay Leave
Hi , I have finalised an employee in the middle of our fortnight pay period. Therefore I only added one weeks leave to his accrued total. When I check his leave balance now, it indicates he is in negative which is correct. Do you recommend I change the balance to Zero before I make him record his termination date and make…
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Child support deduction as a percentage in payroll
Hello We have just changed over to STP2 and the child support payroll deduction is now showing as a $24 deduction instead of a 24% deduction. How do I update this please?
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How to delete STP 2 file on Govconnect
I had to correct a payroll error but have already uploaded the STP2 file on Govconnect. I uploaded the new file but the old file was still there. How do I delete the old file?
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Unable to save to PDF after 2023 R1 Update
Updated to Reckon Accounts 2023 R1. Now unable to save to PDF, get this error: Problem: Reckon Accounts could not save your form as a PDF file. Do one or more of the following: - Trying saving the form again - Close all other open programs and then try to save the form again - If the form does not display correctly in…
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Permission to email Supplier Remittances
We use Reckon Accounts Enterprise 2023 Multi User and we want to give permission to our Accounts Payable and Accounts Receivable staff members to be able to print and email Supplier Remittances. We thought we had all the settings correct but the following message appears: "You need 'print' access under cheques to perform…
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Claiming the GST on Inventory prepayment in previous period
Hi. I made a prepayment to a supplier for inventory before EOFY, and put it to an expense category account (without any GST) so it is on my P&L for tax purposes. Now I have the invoices for the goods that have arrived and want to claim the GST, but don't know how to enter them. Some of the help files say I should create an…