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We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I have been trying to upgrade to the new payroll but I keep getting the something went wrong error, does anyone know how to fix this? Thank you
Hi, tried submitting Q1 payg and ATO calculates the amount for PAYG different to what it should be (a lot higher). Called ATO and they advised there were several lodgments on fortnight payment date 28 August. This is true as we keep on getting errors instead of success. Per reckon's advice, a EOY finalisation was done to…
Having nothing but trouble. One of the employees wont progress pass compliance has they have automatically been assigned 2 x annual and 2 x personal leave. Been waiting nearly a week for a resolution from the help desk. For part time workers, with weekly hours changing all the time, it will not accrue the leave based on a…
STP pay event update not showing the updated pay run figures in STP submissions or in the ATO Portal, only stating that there has been an upgrade?
Hi, Can I please put in a request to update the hard coded settings for the MLC fund product: 'MLC MasterKey Business Super (including. MLC MasterKey Personal Super) ? When you setup the super fund under settings the word 'including' is NOT abbreviated; however, when you enter the YTD figures for the same fund product the…
Changing your Reckon Portal login from SSO to a regular login The Reckon Portal currently supports both Microsoft Office 365 and Google single sign on (SSO) login. This is convenient as you don't have to deal with entering an email address and password combination. However using an SSO login can restrict you from logging…
Hi I am trying to revert some payruns back to drafts as employee changed super companies 1/2 way through quarter and now, I cannot pay off superannuation as some are under her old super and some are under her new super in system but whole amount was paid to her new super through ATO. I have tried option button where is…
This discussion was created from comments split from: Unable to enter new employee.
Hi have 3 staff in the same company which appear to be set up exactly the same as the other 17 staff - when doing a pay run all other staff except these 3 have their annual leave and personal leave updated automatically. For some reason these 3 staff do not update - I have to do manually. I have tried deleting this section…
Hi when recording annual or personnal leave taken , I cant find anywhere to record the dates leave are taken. Payroll Web STP2
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Manage wages, leave, super and Single Touch Payroll for your employees!