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Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
My recent STP's have failed to submit and I get the following message 'Country Code must be provided when the Income Stream Type Code is one of the following: FEI, WHM, or IAA". I have not changed anything and for the relevant employees I have chosen their home country from the drop down list. Any ideas how to fix this
Greetings, I have an employee that has changed super funds half way through the month and I would like to update previous wages to reflect correct super fund. Is it possible to do so without having to delete the pay run in Reckon One banking and then reverting the pay run to draft in Reckon Payroll? TIA
I am employing a working holiday maker for a couple of weeks to help with harvest. She is being paid a flat rate. When I go to add her details I can't get past the leave entitlement area. How do I show that she is not accruing any annual or personal leave. The system won't let me put in zero amounts for accrual rates per…
I have just processed a termination payment and when I try to send to Reckon GovConnect it comes up with the following error: His phone number is recorded correctly. I terminated someone in the same file in January without any problems. Does anyone know how I can fix this? Thanks
I have terminated an employee but when I try and send to ATO it is failing and coming up with the message - object reference not set to an instance of an object. What does this mean and how to I correct. Thank you
Can someone please tell me where to add an RFB (grossed up) in a terminated employee's details so that the benefit to that employee (which, for our employees is a benefit paid for by the company) appears on the STP? I am assuming that this item will not affect the employee's gross or tax. Your previous answers do not…
I got this msg last week on my regular pay runs and termination pays this weeks pay run worked fine I tried to submit last weeks again no luck. Clearly program must of had a glich as nothing had changed with my employees -yet I found a phone with space and suddenly a 0 in someone's base rate?? (thanks for suggestions on…
Hi Team, I am going to do a termination pay soon using this STP2/Reckon Payroll software and I am not sure what is the best way to do it in this new system. My understanding from searching on the Reckon Community Board suggests the termination pay should be done separately from the normal pay. Is this correct? The employee…
Just wondering if anyone else has the above problem, perhaps it is an error in the set up for Salary Sacrifice? This is using reckon payroll - exported data from Payroll Premier. I have been running both pay runs to check for any errors. Thanks Chris
Just wondering how do I get the total wages paid per employee in a report now that we have moved to the new payroll system from Quicken (September / October 2023). Will I need to add the wages paid from the old system, Quicken, to the new system, Reckon, or is there a simpler way to get the total paid. This will be very…
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