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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
The ATO has sent me an error message saying The value specified for an item does not match the item type(value="702.59". Item type = Decimal, uniqueID=http//www.sbr.gov.au/ato/payevntemp:EmployerContributrionsSuperannuationGuaranteeA) Hint:The Mininclusive constraint failed. Can you please help me with this issue?
I have just signed up to the Premium version of this app and for some reason I cannot complete February's payrun. I have entered the relevant data, as I always do but for some reason when I try to 'mark the item as paid', it will not allow me to. A dashboard appears stating.... "Failed to mark payrun as paid" "This payrun…
Hi, my company used to use reckon stp to do STP report to Ato from 07/2020 to 06/2021, and we stop using it when the stp retired since 07/2021. How can we still download the history STP of 2020-2021 financial year because one of our staff has some issue about the tax return of that year. We tried to migrate the data from…
On employee details superannuation is not calculating. I have ticked the box pay preferences on all super guarantee earning items used. It is showing $0.
upgradeed to premium , retstarted phone and app . went to settings pressed 'switch to stp phase 2' and got this list of missing info. These items ARE in the Settings -> Pay Items areas and for the Employee missing info. , they are Australian employees so NO Home Country needs/can be entered . Any ideas ? Thanks terry
I have submitted my tax return and have been advised that my final submission for eofy in 2022 is wrong. The salary sacrifice figure is wrong and so instead of $5k refund my husband and I have a $1.5k bill. I upgraded to the paid app and sent in a zero return for 2022 fy but how do I now submit a new eofy 22 with the…
Hi Rav, my email address sharon@ahaccountants.com.au is linked to ABN 27 053 940 659 as I was processing a clients STP through the payroll App. The client will now be completing their own payroll can you please remove my email so she can verify the ABN through her email address? Kind regards Sharon
Gday everyone! just wanted to confirm a few things. I'm currently using Basic plan in Payroll app. just wondering how do I make a Salary sacrifice contribution from company to myself (director). do I need to upgrade to Premium plan first ? Does this need to be done on a desktop or app has same capabilities? If so, what are…
Last week when I logged on to the Reckon Payroll App to submit payrun it asked me to download latest version which I did (version 6.0.31). I also upgraded from the Basic to Premium Plan. I am now unable to go into employees at all to view or edit and receive to following message:- Something went wrong! We can't complete…
i have payroll basic, today it said i had to update before i could use it, so i updated and now when i go to edit any employee in the pay run, i get a blank screeen with the spinning circle, i have now paid for the subscription as well, but nothing has changed. it is also still telling me that i am still in phase 1 and…
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Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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Manage wages, leave, super and Single Touch Payroll for your employees!
