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Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Why is the tax adjustment button not working
Hi, I can't login to the payroll app. When I open the app and enter the security code it then takes me to a screen asking for my ABN which I enter and it says it's already registered, which I know it is but I can't get in to my profile to pay my staff. This must have just happened this week as last week was completely…
HI When doing my payrun it took ages before the success showed on the STP side, so prior to it showing I resubmitted by payrun another 2 times as it just didn't show. Now I look on the ATO stp reporting and I have 3 payruns entered for todays date, yet only one payrun in reckon with 3 successful submissions. Can someone…
Hi all, Two weeks ago, the superannuation details for my staff were correct on the system. However, the system appears to have undergone an update and changed the superannuation settings last week. This has caused some errors in the superannuation contributions for my staff. One of my staff is under 18 and works less than…
Creating custom super items in the Reckon Payroll App You can now create various superannuation item types in the Reckon Payroll App! Please ensure you have downloaded version 4.0.2 of the app or later from your app store in order to have access to this feature. The available super item types are Super Guarantee Employer…
Creating a super fund and assigning it to an employee An important part of the payroll process is the ability to assign your employee's choice of superannuation fund. You can now set up Australian Prudential Regulation Authority (APRA) and self-managed type super funds in the Reckon Payroll App. Please ensure you have…
Please explain when using the free Reckon app: I only use this free App to declare my STP to the ATO, Nothing else. Therefore, should I be entering my pay runs to declare to the ATO through the STP tab or the Pay runs tab? When going to the payment summary for the employees the totals are as they should be. But on the STP…
Hi I am having difficulty in adjusting one employee's EOFY Gross Total. I need to reduce the Gross amount by $400.00 but each adjustment I have made does not change the EOFY Gross figure so I can't make a Declaration to the ATO. I did make an adjustment with the pay date as 01 July but used June pay period dates. This did…
How do i adjust pay run to match Bas Cant run a negative payrun. nedd to reduce amounts by Earnings ; $-2,750 (negative value) Tax ; -$360 (negative value) submit the payment for 30 June 2022. So frustrating
I have had 5 STP submissions rejected in the App. The only info I get when I click on them is "The submission has been rejected by the ATO. Please review the ATO's response below & make the necessary adjustment - TFN must be a valid TFN" The TFN is correct & i've had succesful submissions before & since. I have spoken to…
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