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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
Hi support team, we had a termination pay processed in May 2022. I am going to record this pay run in Reckon Payroll before I can submit the end of year file to ATO. I have set up a new item as “ unused annual leave paid on termination “. But I just can’t see this item when I am doing the pay run. Can you please give me a…
Hi trying to submit eofy but cant scroll down to declaration DC
Hi All I have tried to submit the 21/22 EOFY Report to the ATO (all is correct) but once I type my name in the dedclaration, the screen won't allow me to go any further! I can't scroll down to tick the box for the declaration, it's just stuck on my name. Any ideas as I've spent an hour and a half on this and I can't get it…
I have had to issue a variety of updates to my payruns but can’t find how to view these. Can anyone help me. My EOFY report is not correct so I need to see where the error lies.
I have posted on this before but now this has become critical as it affects my EOFY report. I cannot report additional employer super contribution to the ATO. I was given the advice to up the % for SGC by Swakhul01 in the past which I shall do in future. However for this financial year I need to override the amount of SGC…
I have put in 20 pay weeks of information in one day. I didn’t alter the actual pay date. It is now showing that all of those 20 weeks were paid today. How do I alter it to show the correct pay date. I have tried through the editing process but that doesn’t allow you to change the pay date
Hi, we have one employee. The superannuation amount in EOFY report is incorrect as is the figure in employee pay summary for the financial year. The superannuation amounts in pay details for the employee each fortnight are correct as super is paid on a packaged salary amount. Correct super figure for the year should be…
I have correct 2021/2022 figures for all my employees ready to submit to ATO except for 1 employee The 2021/2022 EOFY reports gross wages for that employee to include the total gross paid for the previous 2020/2021 financial year. I submitted the EOFY to the ATO in 2020/2021 and it appears that the employee in question has…
Hi I forgot to Create a Payrun for week ending May 27th 2022 for my employee. I did this Monday 11th July 2022 and the Reckon software updated my Payroll summary form for 2022 but didn’t update EOFY report How can I do this please?
Hi, I have been submitted STP at every payrun correctly through year, but the amount of total gross pay appears different (i.e. less amount) on EOFY Report for one of employee. Please advise me how to correct the total amount gross pay amount? Regards, Yumi
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