Does Reckon One have a PayPal feed facility?

Ben Ramsden
Ben Ramsden Member Posts: 1 Novice Member Novice Member
edited September 27 in Reckon One

Comments

  • Shane_6461899
    Shane_6461899 Reckon Staff Posts: 339 Reckon Staff
    edited February 2020
    Hi Ben,

    Reckon One doesn't have a PayPal feed facility, only bank feeds from you bank account.  If you would like to see this added to the software you can submit product suggestions under the support tab.

    Regards,
    Shane.
  • Qwerty
    Qwerty Member Posts: 261 Novice Member Novice Member
    edited September 2020
    Hi guys, Just thought I'd add 2 related community posts to this thread that might be useful. Currently R1 doesn't have PayPal feeds however you can import PayPal statements manually & there is also a PayPal payment service feature available in R1. Here is a related thread regarding manually importing PayPal statements into Reckon One. https://community.reckon.com/reckon/topics/has-anyone-done-a-manual-upload-from-paypal Here is a related thread regarding the PayPal payment service feature in Reckon One. https://community.reckon.com/reckon/topics/reckon-one-enhancements-8-july-2016-47lc0p3w0x5v2
  • Jason Hollis
    Jason Hollis Reckon Alumni Posts: 516 Former Reckon Staff Member Former Reckon Staff
    edited December 2016
    As an update we are working with Paypal now to retrieve this data using new tools they have only just released to partners.
  • kerry_9165405
    kerry_9165405 Member Posts: 1 Novice Member Novice Member
    edited June 2017
    Any news on this? Looking at changing from Xero but this will be a game changer
  • VDLPAUL
    VDLPAUL Member Posts: 7 Novice Member Novice Member
    https://community.reckon.com/discussion/comment/17926337#Comment_17926337

    How long does it take to develop the Paypal transaction import tool? Surely it's just mapping a few fields and sorting out currencies?

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,608 Reckon Community Manager Community Manager

    @VDLPAUL

    There are options for Paypal feeds in both Open Banking and also via Yodlee (see screenshot below).

    Have you had a look at these and tested them out to see if they work for you? Where possible, I'd suggest using Open Banking over Yodlee.

    image.png

  • VDLPAUL
    VDLPAUL Member Posts: 7 Novice Member Novice Member

    Yes, we have attempted multiple times using the method you screenshot above. The Reckon Technical support team advised that there is a trouble ticket raised with Paypal, but Paypal has not responded to Reckon regarding this issue. Open Banking, Direct Feed and Yodlee are not operational.

    Reckon Technical Support advised there is no resolution available at this time and they are unable to predict if/when it will be made available, multiple Reckon support team members have tried to enable our Paypal feed using Remote Assistance (screen share) including Prashant Kumar and Nick Iu.

    If anyone has a solution, please advise.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,608 Reckon Community Manager Community Manager

    Thanks for the info on this @VDLPAUL. It sounds like its a larger issue with Paypal and the feed services we connect with just based on your summation.

    I'm not across any detail around this at the moment so I'll make some inquiries to see if there are any updates or other information I can dig up around this.

  • VDLPAUL
    VDLPAUL Member Posts: 7 Novice Member Novice Member

    Sounds like Reckon has known about this for a while as this is an old ticket. Still no update to the marketing material though…
    If Paypal integration is not available, it should not be prominently advertised that Reckon has this feature.

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