MIGRATION: How to deactivate a Reckon One book

Data RecData Rec Reckon Staff Posts: 807 ✭✭
edited April 2019 in Reckon One

De-activate a Reckon One book

 

1.      Sign-in to the Reckon Portal


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https://portal.reckon.com

 

 

2.      On the left-side navigation select My Products and then Reckon One.

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3.      For the specific book that you want to interact with, click on the  three vertical dots button then select Settings

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4.      Click the Pen icon for the Change your Reckon One book name section and change the book name by adding a pre-fix “OLD - ” then press the Save button

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5.      Click the Pen icon for the De-activate your subscription section, 

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Select a reason for the deactivation such as Other. 
You can add an optional feedback message then click OK


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Note: This will de-activate your book for which you will not be charged further. 

However, if you wish to reactivate the book the payment will be processed out of your nominated account. 

MIGRATION: How to reactivate a Reckon One book

Please note you will retain read-only access to this service for the next 7 years as per the Reckon One policy.

Regards,

Reckon Data Recovery Team

You can request assistance via the case request web form below.

https://www.reckon.com/au/data-services-request/

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