How to deactivate a Reckon One book

Datarec
Datarec Reckon Staff Posts: 1,445 Reckon Staff Reckon Staff
edited October 22 in Reckon One

De-activate a Reckon One book

 

1.      Sign-in to the Reckon Portal

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2.      On the left-side navigation select My Products and then Reckon One.

 

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3.      For the specific book that you want to interact with, click on the  three vertical dots button then select Settings

 

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4.      Click the Pen icon for the Change your Reckon One book name section and change the book name by adding a pre-fix “OLD - ” then press the Save button

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5.      Click the Pen icon for the De-activate your subscription section, 

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Select a reason for the deactivation such as Other. 
You can add an optional feedback message then click OK

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Note: This will de-activate your book for which you will not be charged further. 

However, if you wish to reactivate the book the payment will be processed out of your nominated account. 

MIGRATION: How to reactivate a Reckon One book

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