MIGRATION: How to deactivate a Reckon One book

Data RecData Rec Reckon Staff Posts: 807 ✭✭
edited April 2019 in Reckon One

De-activate a Reckon One book


1.      Sign-in to the Reckon Portal





2.      On the left-side navigation select My Products and then Reckon One.



3.      For the specific book that you want to interact with, click on the  three vertical dots button then select Settings


4.      Click the Pen icon for the Change your Reckon One book name section and change the book name by adding a pre-fix “OLD - ” then press the Save button



5.      Click the Pen icon for the De-activate your subscription section, 


Select a reason for the deactivation such as Other. 
You can add an optional feedback message then click OK


Note: This will de-activate your book for which you will not be charged further. 

However, if you wish to reactivate the book the payment will be processed out of your nominated account. 

MIGRATION: How to reactivate a Reckon One book

Please note you will retain read-only access to this service for the next 7 years as per the Reckon One policy.


Reckon Data Recovery Team

You can request assistance via the case request web form below.


This discussion has been closed.