I CANT PRINT FROM RECKON, ALL IS OK UNTIL THE LAST SCREEN WHICH IS JUST WHITE

Lorna Sanderson
Lorna Sanderson Member Posts: 3 Novice Member Novice Member
edited November 2017 in Accounts Hosted

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,341 Reckon Community Manager Community Manager
    edited November 2017
    Hi Lorna,
    Is this still an occurrence for you?

    If so, can you please head into the Hosted control panel and end any & all active sessions located there.

    Once that's done, logout. Ensure that you are using the logout option on the top right and not just closing the browser or tab.

    Once logged out in full, close your browser and then try again.

    Let me know how you get on

    Cheers
    Rav
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  • Lorna Sanderson
    Lorna Sanderson Member Posts: 3 Novice Member Novice Member
    edited November 2017
    Hi Rav, yeah I tried that, no luck. so I logged out, closed all tabs and restarted computer, still no luck. Repeated again and then the print started working... no idea

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