MIGRATION: How to submit a MYOB Desktop data file for analysis

Data RecData Rec Reckon Staff Posts: 807 ✭✭
edited February 17 in Reckon One

You can choose to create a backup of your source MYOB data file or send the data file itself.

MYOB AccountRight – Backup your company file


MYOB Premier - Backing up and restoring company files


MYOB AccountEdge for Mac

Backup & restore your company file - Mac


Locate your MYOB desktop data file or a backup file and provide it to us.

MIGRATION: How to securely send a data file to the Reckon Migration Team

In the Short note to the Recipients, field add the text

Custom Conversion Request (MYOB MYO/MYOX/ZIP Data file)

Company Name: _______________________

Contact Name: _________________________


When you click on the Choose file button we recommend that you add a description for the file that you are sending.

Example: “this is the source file and it needs the Admin password XXXXX to be opened


This will let us know that the file being submitted is assigned to your case and allow the conversion team to perform the analysis.


If you do not provide this information, it will result in delays processing your case.


Reckon Data Recovery Team

You can request assistance via the case request web form below.


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