MIGRATION: How to submit a MYOB Desktop data file for analysis
You can choose to create a backup of your source MYOB data file or send the data file itself.
Locate your MYOB desktop data file or a backup file and provide it to us.
In the Short note to the Recipients, field add the text
Custom Conversion Request (MYOB MYO/MYOX/ZIP Data file)
Company Name: _______________________
Contact Name: _________________________
When you click on the Choose file button we recommend that you add a description for the file that you are sending.
Example: “this is the source file and it needs the Admin password XXXXX to be opened”
This will let us know that the file being submitted is assigned to your case and allow the conversion team to perform the analysis.
If you do not provide this information, it will result in delays processing your case.
Reckon Data Recovery Team
You can request assistance via the case request web form below.