Reckon Accounts unrecoverable error 1414705868

Kerrie_9947831

When I backup my data files I keep getting the 'Reckon Accounts - Unrecoverable Error
Code : 14147 05868
This is happening with all my data files for various companies.
I have verified and rebuilt these data files a number of times.
I have uninstalled and reinstalled Reckon 3 times now.  As I was also having a 'auregfind Query Failed' Error Code happening with doing online banking files.  And also had problem with saving files to PDF.  
The reinstall has seemed to fix the auregfind error, and the PDF errors, but the error after backing up has remained
This messages also appeared when using sample company file.
Any ideas
Thank you

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Kerrie_9947831

Paul L_10112959

Datarec

Kerrie_9947831

Kerrie_9947831

Hi Paul
No, problem still exists.  At least the back up is ok, that is the main worry, but still not sure why it closes the program with this unrecoverable error message!!

Datarec

Peter Wrensted

Ever since I upgraded to Reckon Accounts Premier Edition 2019 at the end of the financial year, I get the same 'Reckon Accounts - Unrecoverable Error Code : 14147 05868' and the program has to close. I appears to save the back up copy onto the portable drive.

Datarec

Kerrie_9947831

Datarec

Kerrie_9947831

Kerrie_9947831

Hi Paul
Problem now fixed.
Performed clean un-install as per instructions below and re-installed program from new download and all fixed now.
Hope this helps you

Kerrie_9947831

Datarec

Hi Kerrie,

Glad to hear the article has helped resolve the issue.

Regards,

Data Recovery Team