DATA RECOVERY: How to set number of previous companies opened in No Company Open screen for Reckon A

Datarec

When viewing the list of previously opened company files or the No Company Open screen, you can choose to set the number of previously opened files being displayed.



First, choose and click the company name to select one of the existing company files on the list

Then click the Open button and login with the appropriate login credentials

Once the file is open successfully, click on the File menu

Select Open Previous Company

Select Set number of previous companies...



Enter the new value and click the OK button




If you want to erase all the currently listed company names in that list, then set the value to 1.
Then go through the process again and set it to your new preferred value.



Regards,

Data Recovery Team

John Graetz

Datarec

John Graetz

Sorry, I should have been more specific.  The problem that I have outlined only affects the desktop versions, as far as I am aware.  I don't believe that I have ever had the problem in the Hosted environment, but it certainly seems to crop up each year for the desktop versions.

More than one person has raised this issue on the forum, relating to the desktop versions.  It is annoying that despite the KB article stating that this is a temporary difficulty (going back to at least 2012/13 and likely many years before that), and, yes it is temporary difficulty, until we go through the process of resolving it, and it happens each year without fail, as far as I am concerned, following the upgrading to the next annual version.

John L G

Datarec

John Graetz

Ok.  Thanks for that.  I will try and remember and will keep a copy of this for reference purposes and see how it goes.
John L G

Datarec

Hi John,

Can you check to see whether the Windows User login you are using when you encounter the problem is a Power User or Standard User, etc.



So if for example the user login being used in Windows is for a Standard User and it experiences that problem, then if say you created a new user which is in the Administrator group or a Power User, does installing the software when logged in as that newly created user resolve the issue.

Regards,

Data Recovery Team

John Graetz

I am a single user on a standalone computer.  I cannot replicate the screen that you have shown, but searching shows that I am set up as an Administrator.  I will follow through next year as I will probably still have more than one desktop file at that time.

Regards - John L G

Datarec

John Graetz

Thanks.  I did see that.  I already setup as Administrator.  I cannot reach the link you have included.  I would imagine that what you are suggesting would be the same as right clicking on the program icon and selecting "run as administrator".
Regards.  John L G 

Datarec

It gives the same effect as right-click and Run As Administrator, just puts the flag in the shortcut so that you don't need to keep right-clicking every time.

John Graetz

Ok.  Appreciate you providing this info.
Regards  John L G