unprocess sales items in POS

Colleen Watson_10288394
Colleen Watson_10288394 Member Posts: 6
edited November 2019 in Reckon Accounts (Desktop)
I am unsing Reckon 2019 with POS.  When we do and EOD and then do the transfer I get a message saying that we have unprocessed sales.  How do I fix this.
Also when I do the Post/transfer/compact I notice that the debtors box is not tick.  
I had no handover with system so learning as I go.