"Something went wrong" message when try to submit first STP
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Elaine Lau
Member Posts: 5 Novice Member 
Hi there
We try to lodge first STP file today and have called ATO provided software ID, but after ticking the " software ID provided to ATO" there is a red warning message saying ' something went wrong" and we could not submit the file.
There should not be firewall issue as I run other company file on the same computer and they are all submitting fine.
Thanks
We try to lodge first STP file today and have called ATO provided software ID, but after ticking the " software ID provided to ATO" there is a red warning message saying ' something went wrong" and we could not submit the file.
There should not be firewall issue as I run other company file on the same computer and they are all submitting fine.
Thanks
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Comments
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Hi Elaine,
Unfortunately we're experiencing some connectivity issues at the moment due to a larger ongoing AWS issue. Please check out this announcement for more info -
GovConnect & STP mobile app connectivity issues (23 January 2020)
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