Unable to load qd3.dll

wayneluckey

I have re-installed Quicken personal plus 2012 onto a different computer. (old computer died). When I attempt to access the backup of the QDATA.QDF file I receive an error message "Unable to load DLL: C:\Program Files (x86)\Quicken\convert03\qd3.dll". I am then prompted to re-install the product. I have this 3 times so far. Any solutions would be appreciated.

GerryWinter

Maybe to old program died with the computer, if you would like the current version at a discount price call me 0418907140

wayneluckey

Shouldn't be the old program as I have downloaded the program from the Reckon website & re-installed it. The error occurs when attempting to open the qdf file.

GerryWinter

call me and we will try and fix it

wayneluckey

What is the best time to call you? I am an NSW.

GerryWinter

Now is good with me. 0418907140

Datarec

The older product "Cashbooks 2003" would need to go through a specific upgrade path as indicated in the Installation and Upgrade Guide.

Installation & Upgrade Guide

https://help.reckon.com/article/46sqcli2rv-46sqcli2rv-installation-upgrade-guide

Reckon Accounts Personal System Requirements.

Recommend that you review that article for more details about changes from 2003 to the newer versions.

In the section Determine Your Upgrade Path it indicates that for that error, the file would need to go through an intermediate step from CashBooks 2003 to CashBook 2004 then to Home and Business 2005/06 before you go to Home & Business 2022.

You can download the older intermediate version Reckon Accounts Home and Business 2005/06 from the Reckon site

Cashbook 2004 (Trial) | download

Home and Business 2005/06 (Trial) | download | License Key: KNZY62XJL6HR

If you require assistance you can contact the Reckon Technical Support Team.

Call 1300 137 657 (Subscription & Advantage members only)

Mon – Fri: 8.30am – 7pm

For future reference, consider searching the existing community posts as the problem you are experiencing may already have a know solution or recommendation.