Converting an accountants copy (QBX) to a working file in Reckon Accounts Premier Accountant Edition


I am trying to convert an accountants copy (QBX) file into a working file in Reckon Accounts Premier Accountant Edition 2020 and I keep getting an error message
"Error in reload.sql at line 30486. Sybase message: Cannot convert hex string to a varbinary. The bad value was supplied for column 'data_fld' on line 429 of the data file.
How can I convert the accountants copy into a working file? Can anyone help me with this?
Comments
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Hi @KarenS
Is the file located on a USB/removal storage device? If so, can you please move it to a local destination on your PC and try again.
Also, does the file you are trying to convert have a long file name? ie. longer than 28 characters?
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The file is located on the desktop of my PC and the file name is only 17 characters long.
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Hi @KarenS
The error indicates that the original QBW file which generated that QBX file has problems.
Do not use that QBX file.
Recommend that a file integrity check Verify Data / Rebuild Data / Verify Data operation be performed on that damaged QBW file.
Regards,
Reckon Data Recovery Team
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