Not everything is migrated to the Reckon Payroll App

Josephine
Josephine Member Posts: 8 Novice Member Novice Member
edited January 2024 in Reckon Payroll

Hi

I had downloaded the Reckon Payroll app and input all my details. However, I note that my June pay run and EOFY which I did on the STP app just before end of June, had not been migrated over. I went into my old STP app and could see that both if those have been approved by ATO.

Why is this so?

Will this be migrated eventually? Or do I have to re-input both the salary for June and submission for EOFY?

Pls advise. Thank you


Regards

Josephine

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,652 Reckon Community Manager Community Manager

    Hi Josephine,

    Just to clarify, did you migrate over to the Payroll app and then go back to the STP app to send your EOFY finalisation?

    OR did you migrate AFTER all of that was done?

    If you migrated your STP app data over to the Payroll App but then after this went back to the STP app to send off your EOFY finalisation and/or any other submissions then this will not flow over to the Payroll App. The two apps are separate and don't talk to each other aside from the initial migration only.

  • Josephine
    Josephine Member Posts: 8 Novice Member Novice Member

    Hi Rav

    I think I did download the Reckon app but because it indicated that my ABN and branch number was already registered, I didn't know what to do then, so I used the STP app to lodge my June payroll and the EOFY too

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