Accessing the Payroll App

System
System Member Posts: 225 Moderator Moderator
in Reckon Payroll App & Web
This discussion was created from comments split from: STP MIgration Issue.

Comments

  • Helen_10748829
    Helen_10748829 Member Posts: 2 ✭

    Trying to access payroll app confirmed details with ATO app appears to be installed but cannot access . ATO mentioned that branch No 001 should be listed

    ABN 81877362716

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,105 Community Manager Community Manager
    https://community.reckon.com/discussion/comment/20621597#Comment_20621597

    Hi Helen,

    Can you please login to the Payroll App using the same email address and password that you use for your STP app account.

    The Payroll App should prompt you to migrate your data. Follow the prompts to do so and it should go through fine.

    Let me know how you get on.

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