i have a client who is emailing his invoices to his customers in Reckon One, however random invoices are not changing status to sent, he is finding it a major hurdle to the program.
So its not affecting invoices sent to a particular customer but is random/happens to various customers in Reckon One? Has the recipient confirmed that the email has been received?
Do you know when this issue first started for the client?
Yes, invoices have been received.
He has only had the program for a few months, I had it previously in Accounts Desktop and a Data Migration was done.