My problem is as follows: My client is known as Realcraft Pty Ltd (ABN: 96007179642). Realcraft Pty Ltd is trustee for the A & T Papathanasiou Family Trust (ABN: 82403151082)
Realcraft Pty Ltd has never operated or traded. It is merely a trustee for the Trust
On the STP app the entity and ABN that was registered with the ATO was A & T Papathanasiou Family Trust
When I migrated the data across to the payroll app, I had difficulty registering the entity with the ATO, as the entity name and ABN appearing on the payroll app via Reckon was Realcraft Pty Ltd (ABN: 9600719642) and not A & T Papathanasiou Family Trust
The ATO officer had a discussion with her supervisor and despite some difficulty, the ATO officer registered the trustee entity on the payroll app
Today, I realised the the app is rejecting the STP report as it needs to register the software via Access Manager. So when I contacted the ATO to register the STP software ID, I was informed that this cannot be done through the trustee entity. It needs to be registered through the trust entity, as the trustee entity
1) Does not have a withholding role, as the withholding role is registerd with the trust
2) Does not lodge activity statements, as the statements are lodged by the trust, therefore, the withholding amounts will not match
I would not have this problem if the ABN registered on the payroll app matched that of the trust and not the trustee. Is it possible to download the app after deleting it and start all over again but this time manually enter the ABN of the trust?
Any other suggestions?
