Added incorrect customer in Reckon Govconnet

Anu Antony
Anu Antony Member Posts: 25

Hi

I added the wrong customer in Gov connect by mistake, the name of the trust was same, later when I checked the ABN realised its not the correct customer. I have not called Reckon to register software id. Is there a way to delete this customer


thank you

Anu

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,192 Community Manager Community Manager

    Hi Anu,

    What is the incorrect ABN that you have currently registered in your GovConnect account?


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  • Anu Antony
    Anu Antony Member Posts: 25

    ABN is 33652881854

    thank you

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,192 Community Manager Community Manager

    Thanks for that. I've removed the ABN registration from your account now with immediate effect.

    If you are currently logged into GovConnect you'll need to logout first to see the changes on your end.

    Cheers


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  • Anu Antony
    Anu Antony Member Posts: 25

    thanks a lot for the quick reply and action